Leasing Associate 75 West
PAC, Dallas, TX, United States
Responsibilities
The Leasing Associate conducts daily leasing activities, including attaining leasing goals such as occupancy and rent growth, building and managing rapport to generate interest, desire, and satisfaction for the PAC community. The Leasing Associate also provides the ultimate in service to our residents, completes lease paperwork, and performs all other duties that correspond to leasing activities. Ultimately, a Leasing Associate sells prospects and residents on the quality of the PAC brand and the lifestyle of a PAC apartment home.
Achieves daily, weekly, and monthly individual leasing goals to contribute to team/property leasing goals established by operational budget.
Answers telephone calls, internet inquiries, or in‑person requests from prospects with the purpose of leasing a PAA apartment home; follows up for every prospect.
Responds to and/or follows up on resident requests; logs requests as needed.
Utilizes sales tools including rapport building, qualifying, and closing during each sales interaction or presentation.
Qualifies prospects by collecting and compiling personal data, entering data into database, initiating background checks, and providing follow‑up status to prospect.
Communicates move‑in/move‑out apartment status to other team members; ensures apartments are move‑in ready and takes action to ensure move‑ins occur to satisfy new residents and minimize apartment vacancy.
Completes all required leasing paperwork accurately, professionally, and timely.
Tours the property, visually inspecting common areas, amenities, and vacant apartments to ensure cleanliness and professional presentation; shows the apartment community to guests and prospects; answers questions about amenities, apartment homes, and the local community.
Stays current on relevant market issues and competitive information.
Performs light bookkeeping and financial activities such as calculating monthly rents, prorated rents, and preparing letters for delinquent payments.
Performs office administrative activities (key tracking, accepting resident packages, entering information in computer database, etc.).
Calls the answering service as necessary for messages and follows up on all messages.
Visually inspects the entire property (office, models, parking, vacants, and amenity areas) daily for cleanliness; picks up trash, runs the trash compactor when necessary; carries cleaning supplies and/or vacuums up or down stairs to apartment homes to bring them up to prospect‑ready standards.
Escorts prospects to an apartment home and to all amenity areas, using stairs as necessary; drives a golf cart or other motor vehicle with prospects as passengers and operates keys in door locks and key closet.
Processes all paperwork and sets up file for move‑in.
Maintains a minimum of 20% conversion ratio of total traffic.
Follows up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects.
Shops the competition.
Makes suggestions that will maximize revenue and cash flow.
Completes other projects and duties as requested.
Customer Service Responsibilities
Wears a complete, clean, and neat uniform when working on any PAA Property, including weekends if applicable. Personal appearance must always be clean and neat, according to PAA policy.
Communicates with residents and prospects in a manner consistent with PAA's standards.
Reads and/or listens to resident requests and complaints.
Receives resident complaints in a calm, open, and professional manner.
Solves problems quickly, usually within 24 hours, or contacts a supervisor for immediate assistance.
Qualifications
Multi‑family property management experience is preferred.
Valid driver’s license (free from major moving violations) and dependable transportation.
Social media marketing experience is preferred.
What We Offer
Generous PTO program.
13 paid holidays plus 3 floating holidays and a paid volunteer day.
Comprehensive, affordable medical coverage as well as company‑paid dental and vision coverage available to all full‑time, regular associates.
401(k) with exceptional employer match.
Associate Apartment Discount.
Educational Assistance Program (tuition and certifications).
Company‑paid employee assistance, mental health, and wellness programs.
Preferred Apartment Communities is an equal‑opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation, or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.
#J-18808-Ljbffr
The Leasing Associate conducts daily leasing activities, including attaining leasing goals such as occupancy and rent growth, building and managing rapport to generate interest, desire, and satisfaction for the PAC community. The Leasing Associate also provides the ultimate in service to our residents, completes lease paperwork, and performs all other duties that correspond to leasing activities. Ultimately, a Leasing Associate sells prospects and residents on the quality of the PAC brand and the lifestyle of a PAC apartment home.
Achieves daily, weekly, and monthly individual leasing goals to contribute to team/property leasing goals established by operational budget.
Answers telephone calls, internet inquiries, or in‑person requests from prospects with the purpose of leasing a PAA apartment home; follows up for every prospect.
Responds to and/or follows up on resident requests; logs requests as needed.
Utilizes sales tools including rapport building, qualifying, and closing during each sales interaction or presentation.
Qualifies prospects by collecting and compiling personal data, entering data into database, initiating background checks, and providing follow‑up status to prospect.
Communicates move‑in/move‑out apartment status to other team members; ensures apartments are move‑in ready and takes action to ensure move‑ins occur to satisfy new residents and minimize apartment vacancy.
Completes all required leasing paperwork accurately, professionally, and timely.
Tours the property, visually inspecting common areas, amenities, and vacant apartments to ensure cleanliness and professional presentation; shows the apartment community to guests and prospects; answers questions about amenities, apartment homes, and the local community.
Stays current on relevant market issues and competitive information.
Performs light bookkeeping and financial activities such as calculating monthly rents, prorated rents, and preparing letters for delinquent payments.
Performs office administrative activities (key tracking, accepting resident packages, entering information in computer database, etc.).
Calls the answering service as necessary for messages and follows up on all messages.
Visually inspects the entire property (office, models, parking, vacants, and amenity areas) daily for cleanliness; picks up trash, runs the trash compactor when necessary; carries cleaning supplies and/or vacuums up or down stairs to apartment homes to bring them up to prospect‑ready standards.
Escorts prospects to an apartment home and to all amenity areas, using stairs as necessary; drives a golf cart or other motor vehicle with prospects as passengers and operates keys in door locks and key closet.
Processes all paperwork and sets up file for move‑in.
Maintains a minimum of 20% conversion ratio of total traffic.
Follows up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects.
Shops the competition.
Makes suggestions that will maximize revenue and cash flow.
Completes other projects and duties as requested.
Customer Service Responsibilities
Wears a complete, clean, and neat uniform when working on any PAA Property, including weekends if applicable. Personal appearance must always be clean and neat, according to PAA policy.
Communicates with residents and prospects in a manner consistent with PAA's standards.
Reads and/or listens to resident requests and complaints.
Receives resident complaints in a calm, open, and professional manner.
Solves problems quickly, usually within 24 hours, or contacts a supervisor for immediate assistance.
Qualifications
Multi‑family property management experience is preferred.
Valid driver’s license (free from major moving violations) and dependable transportation.
Social media marketing experience is preferred.
What We Offer
Generous PTO program.
13 paid holidays plus 3 floating holidays and a paid volunteer day.
Comprehensive, affordable medical coverage as well as company‑paid dental and vision coverage available to all full‑time, regular associates.
401(k) with exceptional employer match.
Associate Apartment Discount.
Educational Assistance Program (tuition and certifications).
Company‑paid employee assistance, mental health, and wellness programs.
Preferred Apartment Communities is an equal‑opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation, or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.
#J-18808-Ljbffr