Bilingual Mortgage Loan Processor
WSFS Bank, Wilmington, DE, United States
Mortgage Loans Processor
The Mortgage Loans Processor is accountable for a pipeline of residential mortgage loan applications from the time the application is completed to closing. The processor collects information for the Underwriter to render a credit decision, reviews stipulations for accuracy, orders third‑party services, and ensures regulatory and underwriting requirements are met.
Job Responsibilities
Manage a pipeline of various numbers of loans efficiently and deliver an excellent customer experience.
Proactively gather and review underwriting documentation from the applicant and any applicable third parties.
Responsible for timely submission of underwriting conditions to the Underwriter.
Review underwriting conditions received from the customer or third parties to ensure that the underwriting conditions are properly addressed.
Review file documentation for missing or erroneous information.
Maintain all required documentation pertaining to assigned loans within the loan origination system.
Regularly communicate mortgage loan statuses with the Mortgage Loan Originators and the applicant.
Regular pipeline follow‑up within the company standards.
Ensure that the appropriate levels of mortgage insurance are obtained where applicable.
Review loan documentation to ensure that it meets the conditions set forth by Underwriting.
Process and close, at minimum, the expected number of loans each month.
Communicate in writing and verbally with internal business partners, third parties, and the applicant.
Ensure that all loans are cleared to close by the underwriter within the division SLAs and customer expectations.
Ensure loans requiring escalation are brought to management’s attention.
Minimum Qualifications
A bachelor’s degree preferred or equivalent relevant job experience.
A minimum of 2 years mortgage processing experience.
Bilingual in Spanish is strongly preferred.
Must have strong understanding of the mortgage process flow.
Must have strong organizational skills.
Must have a proven track record of pro‑active problem solving.
Must have the ability to multi‑task in a high-volume and high‑paced environment.
Must be customer focused and dedicated to delivering a "stellar" customer experience.
Must have an understanding of residential mortgage products.
Must have a general understanding of underwriting guidelines for product suite offerings.
Must be able to perform at a high level with minimal supervision.
Must have excellent written and oral communication skills.
Must have a track record of building strong internal and external partnerships.
Must have proactive problem solving skills.
Salary Range $42,289.00 – $69,475.00. Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.
Benefits WSFS provides a benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, visit https://www.wsfsbank.com/about/careers.
Equal Opportunity WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#J-18808-Ljbffr
Job Responsibilities
Manage a pipeline of various numbers of loans efficiently and deliver an excellent customer experience.
Proactively gather and review underwriting documentation from the applicant and any applicable third parties.
Responsible for timely submission of underwriting conditions to the Underwriter.
Review underwriting conditions received from the customer or third parties to ensure that the underwriting conditions are properly addressed.
Review file documentation for missing or erroneous information.
Maintain all required documentation pertaining to assigned loans within the loan origination system.
Regularly communicate mortgage loan statuses with the Mortgage Loan Originators and the applicant.
Regular pipeline follow‑up within the company standards.
Ensure that the appropriate levels of mortgage insurance are obtained where applicable.
Review loan documentation to ensure that it meets the conditions set forth by Underwriting.
Process and close, at minimum, the expected number of loans each month.
Communicate in writing and verbally with internal business partners, third parties, and the applicant.
Ensure that all loans are cleared to close by the underwriter within the division SLAs and customer expectations.
Ensure loans requiring escalation are brought to management’s attention.
Minimum Qualifications
A bachelor’s degree preferred or equivalent relevant job experience.
A minimum of 2 years mortgage processing experience.
Bilingual in Spanish is strongly preferred.
Must have strong understanding of the mortgage process flow.
Must have strong organizational skills.
Must have a proven track record of pro‑active problem solving.
Must have the ability to multi‑task in a high-volume and high‑paced environment.
Must be customer focused and dedicated to delivering a "stellar" customer experience.
Must have an understanding of residential mortgage products.
Must have a general understanding of underwriting guidelines for product suite offerings.
Must be able to perform at a high level with minimal supervision.
Must have excellent written and oral communication skills.
Must have a track record of building strong internal and external partnerships.
Must have proactive problem solving skills.
Salary Range $42,289.00 – $69,475.00. Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.
Benefits WSFS provides a benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, visit https://www.wsfsbank.com/about/careers.
Equal Opportunity WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#J-18808-Ljbffr