Golf Course Hospitality Attendant

## Description**SUMMARY**: The Golf Course Hospitality Attendant provides high-quality food and beverage service to MPCC Members and guests throughout their golf round and supports overall Member satisfaction.**ESSENTIAL DUTIES AND RESPONSIBILITIES*** Provide Members and their guests with a warm, professional and welcoming greeting, using names when known.* Accurately record and input orders into the POS system.* Monitor tee sheets to ensure timely and efficient service to golfers.* Deliver food & beverage orders on course when needed.* Serve as the liaison between the golfers and Dunes bar service window.* Expedite food and beverage orders to golfers on the course while supporting pace of play.* Prepare drinks in accordance with Club recipe and/or industry standards when required.* Ensure accurate billing for all items ordered.* Process and retain receipts according to Club procedures.* Describe menu items, ingredients, method of preparation and presentation details.* Ensure prompt, cordial and professional service of liquor, wine and other beverages.* Follow Responsible Beverage Service standards and report concerns to management.* Maintain side stations and gratis stations ensuring they are clean, organized and well-stocked.* Communicate inventory needs to management in a timely manner.* Ensure all services to Members are provided in a highly professional and efficient manner with strong attention to detail.* Assist in food and beverage service throughout the Club as needed.* Adhere to Codes of Safe Practices while performing all duties and promptly report injuries.* Demonstrate reliability, punctuality, follow directions, take criticism, get along with co-workers and supervisors, treat co-workers, supervisors and members/guests with respect and courtesy, and refrain from abusive, insubordinate and/or violent behavior.## Qualifications**KNOWLEDGE, SKILLS & ABILITIES:*** Ability to read and interpret menus, safety rules and procedure manuals.* Ability to read, understand and execute written and verbal instructions* Professional communication skills for interacting with Members, guests, and colleagues.* Knowledge beer, wine and spirits and ability to describe accurately to Members and guests.* Knowledge of general food service and bartending industry standards.* Ability to work a flexible schedule, including holidays and weekends.* Ability to maintain a well-groomed, professional appearance consistent with Club and departmental standards.**EDUCATION AND/OR EXPERIENCE:*** Minimum one-year of bartending experience in an upscale restaurant environment.* Private club, resort and/or hospitality experience preferred.**CERTIFICATES & LICENSES:*** Must provide valid document(s) to work in the United States.* Must be 21 years of age or older.* Food Handler Certificate (required within 30 days of hire).* RBS Certification (required within 30 days of hire).* Level One Sommelier certification preferred.**WORK ENVIRONMENT**:

Work occurs in outdoor conditions ranging from approximately 30°F in winter to over 80°F in summer and may involve exposure to inclement weather.**PHYSICAL DEMANDS:**

While performing the duties of this job, the employee must be able to:* Stand for extended periods of time (75% o rmore of the shift).* Move frequently throughout food service venues and other areas of Club property.* Frequently and clearly communicate with Members, guests and staff.* Perform tasks requiring manual dexterity.* Visually identify items through the dining room and kitchen.* Occasionally lift and move tables, chairs and other supplies weighing up to 50 lbs. throughout the Club.
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