Community Engagement Coordinator

The Community Engagement Coordinator plays an important role in building meaningful relationships with volunteers, donors, and community partners, connecting supporters with House of Hope's mission. This role supports the Volunteer Coordinator in facilitating volunteer onboarding, communication, and ongoing support while ensuring volunteer projects, supplies, and donation spaces are organized, well-managed, and welcoming. The Community Engagement Coordinator also works with the Development Director to plan and execute annual and special events, supports fundraising efforts, and collaborates across teams to meet resident and organizational needs. As a highly visible member of the House of Hope team, this position plays a key role in creating a positive, inclusive, and mission-driven experience for all who engage with the organization. The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned. Work with the volunteer coordinator to oversee groups and individuals. Stock and organize supplies for volunteer group projects. Oversee the garage operations while developing and retaining volunteers to: Receive donations during regular business hours. Keep the garage, store, main building, and grounds organized, stocked and clean. Clean, sanitize, and empty apartments as residents move out. Salt sidewalks and remove small amounts of snow as needed during winter. Rake leaves and take care of light landscaping during spring/summer/fall. Update both printed and online Wishlist and distribute as needed. Collaborate with area non-profits to distribute surplus donations. Work with front desk volunteers on scheduling and communicating with donors. Communicate resident needs, donations, and supply needs with appropriate staff. Communicate and follow up urgent needs with volunteers in a timely manner. Work with Development Director on creating, implementing, and sustaining events. Solicit Sponsorship, donations, and volunteers for events. Schedule, create agendas, participate in, and keep meeting notes of all fundraising committee meetings and activities. Organize, implement, follow through on all details of each event, maintaining annual changes/ideas. Follow up with all donors and attendees from each event. Participate in the team to create a quarterly newsletter to send to all donors and friends of HOH. Adhere to confidentiality policies. Possess an understanding of House of Hope processes in order to provide accurate information, represent the organization in a positive manner and provide adequate training to volunteers. Bring any concerns regarding volunteer or resident performance to the attention of the House of Hope Development Director or Executive Director, as well as addressing immediate safety concerns as they arise. Greet the public, including volunteers, donors, and potential program participants, and facilitate a warm and welcoming environment during regular business hours. Other duties as assigned including but not limited to answering incoming calls and taking messages as appropriate.

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