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Customs Trade Coordinator - S3

FedEx Group, Indianapolis, IN, United States


Responsibilities

Provide impeccable customer service.

Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings.

Ensure all government and organizational policies are followed.

Qualifications

HS Diploma or GED required.

No industry experience required.

Minimum of 6 months work experience preferred.

Data entry/keyboard experience required.

Required: MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).

Excellent communication skills, verbal and written.

Organizational skills.

Inter-personal skills.

Problem solving skills.

Handle high volume of work.

Handle time sensitive work.

Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material.

Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Performs other or additional duties as assigned.

Paid training provided.

Preferred Qualifications
3rd shift, Mon‑Fri 9pm‑5:30am. Variable remote work with some in‑office hours. Must be located within close proximity of Indianapolis, Indiana or Memphis, TN.

Pay
Typical starting pay for external applicants is $18.88 per Hour.

Additional Details
Currently offering a temporary $3.00/hr pay premium during a surge in volume, subject to removal with 30 days notice. Mandatory overtime may be required during periods of high volume. Working on company‑recognized holidays may be necessary.

Know Your Rights

Pay Transparency

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

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