Call Center Representative
Fieldprint, Mount Laurel, NJ, United States
Overview
At Fieldprint, we’re more than a leader in identity management services — we’re a team driven by purpose, innovation, and a commitment to making a difference. We provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Fieldprint is powered by a diverse team of thoughtful, dedicated professionals who bring kindness, collaboration, and passion to everything we do. If you’re looking to grow your career in a mission-driven environment where your contributions matter, we’d love to meet you.
Fieldprint applicant services representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services. This is an on-site position located in Mt. Laurel, NJ with a shift of M-F 8 am - 4 pm. This position pays $17.20 an hour.
Responsibilities
Receive incoming calls regarding fingerprinting requests
Determine locations via phone/computer for fingerprint collection
Follow up with fingerprinting site vendors to obtain all related documentation
Prepare and send welcome packets to new clients
Process fingerprints and channel to the appropriate agency
Monitor and maintain call center telephone line
Excellent phone, computer, and administrative skills
Excellent customer service skills
Professional and positive attitude
Ability to work in a fast paced environment
Proficiency in Microsoft Office suite, including Word and Excel
Must be willing and able to travel
Qualifications
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Benefits
Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
Employee referral bonus program
Other
All candidates are subject to a drug test and a background screening. Fieldprint, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.
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At Fieldprint, we’re more than a leader in identity management services — we’re a team driven by purpose, innovation, and a commitment to making a difference. We provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Fieldprint is powered by a diverse team of thoughtful, dedicated professionals who bring kindness, collaboration, and passion to everything we do. If you’re looking to grow your career in a mission-driven environment where your contributions matter, we’d love to meet you.
Fieldprint applicant services representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services. This is an on-site position located in Mt. Laurel, NJ with a shift of M-F 8 am - 4 pm. This position pays $17.20 an hour.
Responsibilities
Receive incoming calls regarding fingerprinting requests
Determine locations via phone/computer for fingerprint collection
Follow up with fingerprinting site vendors to obtain all related documentation
Prepare and send welcome packets to new clients
Process fingerprints and channel to the appropriate agency
Monitor and maintain call center telephone line
Excellent phone, computer, and administrative skills
Excellent customer service skills
Professional and positive attitude
Ability to work in a fast paced environment
Proficiency in Microsoft Office suite, including Word and Excel
Must be willing and able to travel
Qualifications
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Benefits
Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
Employee referral bonus program
Other
All candidates are subject to a drug test and a background screening. Fieldprint, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.
#J-18808-Ljbffr