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Assistant Property Manager - Urbane Apartments

Milhaus, Kansas City, MO, United States


Overview
Milhaus is an award‑winning, mixed‑use development, construction, and property management company that specializes in Class A, urban, multifamily residential buildings. Headquartered in Indianapolis, Milhaus brings inspired and industrious individuals who are passionate about developing mixed‑use and multifamily communities. We provide exceptional customer experiences and create solutions that positively impact neighborhoods by leveraging expertise in real estate, investment, development, construction, and management. Our projects are financially responsible, durable, improve lives, and transform communities.

Assistant Property Manager – Job Summary
The Assistant Property Manager assists the Property Manager with the overall management of the property. Together they generate satisfactory cash flow, maintain positive resident relations, and achieve optimal retention. The Assistant Property Manager will also communicate regularly with Milhaus employees, outside vendors, and other stakeholders to fulfill responsibilities.

Key Job Duties and Responsibilities

Performs all functions related to residency inquiries including telephone and in‑person inquiries and maintaining records of the inquiries.

Processes confidential or other paperwork relating to residents in a timely manner.

Leases apartment homes, including handling telephone inquiries, greeting future residents, conducting tours, taking/processing applications and deposits, following up with all future residents, and ensuring that leases are renewed on a timely basis.

Screens, interviews, and notifies applicants of their acceptance or denial as residents in accordance with company procedures, Equal Housing Opportunity (EHO) requirements and any applicable program regulations.

Conducts market surveys and makes marketing recommendations based on an analysis of the surveys.

Composes flyers and/or other media material for use in promoting residency, as requested.

Conceives, develops and helps implement promotional ideas.

Completes weekly traffic analysis reports and other reports as required.

Makes community contacts with employers, real estate agencies and others as part of the corporate and community outreach program.

Accepts and records checks, money orders and certified checks for daily deposits.

Ensures that all financial reporting, records and paperwork is performed correctly and in a timely manner.

Reports any property loss on liability related incidents to Milhaus Risk Management on a timely basis.

Reports any work‑related injuries to Milhaus Human Resources on a timely basis.

Processes evictions and attends court appearances, if required.

Assists with preparation and administration of the community operating budget, including control of monthly expenses.

Completes move‑in and move‑out inspections as directed by supervisor.

Complies with all local, state and federal regulations as well as all company policies and procedures.

Manages property in the temporary absence of the Director of Residential Services/Property Manager.

Other duties as assigned by supervisor.

Requirements

Minimum two years of progressively responsible experience.

High school diploma or equivalent.

Valid driver’s license.

Excellent oral, written and interpersonal skills.

Experience in budget planning and expenses monitoring.

Computer skills sufficient to enter reports and daily operations data into a computer.

Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations.

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