HR Operations & Employee Relations Coordinator
Groundworks Industries, Portland, OR, United States
Groundworks Services is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis and want to help us move the dial forward on building an inclusive and professional cannabis culture.
We are seeking a detail-oriented HR Operations & Employee Relations Coordinator to support our team by managing HR communications, coordinating employee relations processes, and maintaining accurate employee records. This role focuses on employee relations support, HR operations, and partnering with managers to ensure consistent and compliant people practices across the organization.
What You’ll Do
Serve as the first point of contact for HR by monitoring email and phone communications and triaging employee and manager inquiries
Conduct intake for employee concerns, gathering detailed information and supporting employee relations investigations
Assist with employee relations processes, including documentation, follow-up interviews, and case coordination
Support disciplinary actions and terminations, including preparation of documentation and participation in conversations
Maintain organized, compliant employee personnel files and documentation
Coordinate onboarding processes and facilitate weekly new hire orientation
Support employee benefits administration, including eligibility communication and system updates
Partner with HR leadership and field managers to ensure consistent application of HR practices
Assist with job postings and recruiting coordination during high-volume hiring periods
What You Bring
1-3 years of Human Resources experience, with exposure to employee relations, investigations, or compliance preferred
Strong understanding of confidentiality and professionalism in handling sensitive employee matters
Excellent organizational skills with the ability to manage multiple priorities and deadlines
Strong communication skills, with the ability to navigate difficult or sensitive conversations
Ability to think critically, gather information, and support problem‑solving in employee situations
Experience in retail, multi-location environments, or regulated industries preferred
Familiarity with HR processes, documentation, and employment practices
Work Schedule & Availability
This role is primarily scheduled during standard business hours; however, occasional evening, weekend, and holiday work may be required to support employee relations matters, urgent HR issues, or operational needs across locations.
Requirements
Must be at least 21 years of age
Valid driver's license and ability to travel between locations
Primary travel within the Portland metro area, with occasional travel to Eugene
Ability to obtain and maintain a valid OLCC Marijuana Worker Permit
Physical Requirements
Ability to sit and work at a computer for extended periods
Ability to travel between locations as needed
Ability to participate in in-person meetings and employee discussions
Ability to maintain focus in a fast-paced environment with frequent interruptions
Why Join Us?
Opportunity to build hands‑on experience in employee relations and HR operations across a multi‑location organization
Exposure to real‑time HR decision‑making and partnership with field leadership
Collaborative team environment focused on consistency, support, and growth
Strong benefits package including partially employer-sponsored Medical/Vision, voluntary Dental, company‑paid Life Insurance, PTO, Sick Time, Paid Holidays, and employee discounts
EEO Statement
Groundworks Services is proud to be an equal opportunity employer. All employment decisions are based on business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
For accommodations during the application or interview process, please contact HR@gw-ind.com or 971-254-4290.
Salary: $50000 - $60000 per year
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We are seeking a detail-oriented HR Operations & Employee Relations Coordinator to support our team by managing HR communications, coordinating employee relations processes, and maintaining accurate employee records. This role focuses on employee relations support, HR operations, and partnering with managers to ensure consistent and compliant people practices across the organization.
What You’ll Do
Serve as the first point of contact for HR by monitoring email and phone communications and triaging employee and manager inquiries
Conduct intake for employee concerns, gathering detailed information and supporting employee relations investigations
Assist with employee relations processes, including documentation, follow-up interviews, and case coordination
Support disciplinary actions and terminations, including preparation of documentation and participation in conversations
Maintain organized, compliant employee personnel files and documentation
Coordinate onboarding processes and facilitate weekly new hire orientation
Support employee benefits administration, including eligibility communication and system updates
Partner with HR leadership and field managers to ensure consistent application of HR practices
Assist with job postings and recruiting coordination during high-volume hiring periods
What You Bring
1-3 years of Human Resources experience, with exposure to employee relations, investigations, or compliance preferred
Strong understanding of confidentiality and professionalism in handling sensitive employee matters
Excellent organizational skills with the ability to manage multiple priorities and deadlines
Strong communication skills, with the ability to navigate difficult or sensitive conversations
Ability to think critically, gather information, and support problem‑solving in employee situations
Experience in retail, multi-location environments, or regulated industries preferred
Familiarity with HR processes, documentation, and employment practices
Work Schedule & Availability
This role is primarily scheduled during standard business hours; however, occasional evening, weekend, and holiday work may be required to support employee relations matters, urgent HR issues, or operational needs across locations.
Requirements
Must be at least 21 years of age
Valid driver's license and ability to travel between locations
Primary travel within the Portland metro area, with occasional travel to Eugene
Ability to obtain and maintain a valid OLCC Marijuana Worker Permit
Physical Requirements
Ability to sit and work at a computer for extended periods
Ability to travel between locations as needed
Ability to participate in in-person meetings and employee discussions
Ability to maintain focus in a fast-paced environment with frequent interruptions
Why Join Us?
Opportunity to build hands‑on experience in employee relations and HR operations across a multi‑location organization
Exposure to real‑time HR decision‑making and partnership with field leadership
Collaborative team environment focused on consistency, support, and growth
Strong benefits package including partially employer-sponsored Medical/Vision, voluntary Dental, company‑paid Life Insurance, PTO, Sick Time, Paid Holidays, and employee discounts
EEO Statement
Groundworks Services is proud to be an equal opportunity employer. All employment decisions are based on business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
For accommodations during the application or interview process, please contact HR@gw-ind.com or 971-254-4290.
Salary: $50000 - $60000 per year
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