Customer Service Representative
FOREST LAKE VETERINARY HOSPITAL, Forest Lake, MN, United States
Benefits
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Wellness resources
Location
Forest Lake Veterinary Hospital, Forest Lake, MN
About the Role
Looking for an enthusiastic and detailed oriented Customer Service Representative.
From puppies smooches to kitten cuddles, we are seeking a welcoming, multitasking, friendly and outgoing team member to come alongside our family oriented staff as a customer service representative. Work in an environment that not only seeks to provide high quality service and care to patients and clients, but that also encourages growth and learning amongst employees!
Responsibilities
Greeting and assisting clients and patients promptly with a warm and welcoming tone in a busy and fast paced environment.
Answer and return a high volume of phone calls in a prompt and timely manner.
Scheduling appointments in accordance with company policy.
Patient check in, patient discharge while ensuring owners have all their questions addressed.
Qualifications
Excellent communication skills
Computer aptitude
Answering phones and making phone calls
Be able to use a credit card processor
Be able to quickly our practice management system to schedule appointments and perform patient check ins, invoicing, payment processing, and client communication as well as review client/patient information
If you are ready to have a fulfilling career, if you love helping people and enjoy being around animals, please submit your resume.
#J-18808-Ljbffr
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Wellness resources
Location
Forest Lake Veterinary Hospital, Forest Lake, MN
About the Role
Looking for an enthusiastic and detailed oriented Customer Service Representative.
From puppies smooches to kitten cuddles, we are seeking a welcoming, multitasking, friendly and outgoing team member to come alongside our family oriented staff as a customer service representative. Work in an environment that not only seeks to provide high quality service and care to patients and clients, but that also encourages growth and learning amongst employees!
Responsibilities
Greeting and assisting clients and patients promptly with a warm and welcoming tone in a busy and fast paced environment.
Answer and return a high volume of phone calls in a prompt and timely manner.
Scheduling appointments in accordance with company policy.
Patient check in, patient discharge while ensuring owners have all their questions addressed.
Qualifications
Excellent communication skills
Computer aptitude
Answering phones and making phone calls
Be able to use a credit card processor
Be able to quickly our practice management system to schedule appointments and perform patient check ins, invoicing, payment processing, and client communication as well as review client/patient information
If you are ready to have a fulfilling career, if you love helping people and enjoy being around animals, please submit your resume.
#J-18808-Ljbffr