Call Center Representative - ENT
Dexian DISYS, Village Green, NY, United States
Call Center Representative - ENT
Location:
East Syracuse, NY
Posted:
21 April 2026
In this vital role, you will handle a high volume of calls, assist customers with their needs, and contribute to our company's reputation for outstanding service. If you thrive in a fast‑paced environment and enjoy helping others, this is the opportunity to make a real impact.
Required Skills
Excellent verbal and written communication skills
Strong problem‑solving abilities
Ability to handle high call volumes efficiently
Customer service orientation with a friendly and professional demeanor
Proficiency in using communication tools and CRM software
Ability to assess customer needs and provide appropriate solutions
Attention to detail and organizational skills
Nice to Have Skills
Experience in healthcare or ENT‑related customer service
Bilingual or multilingual proficiency
Knowledge of medical terminology related to ENT
Preferred Education and Experience
High school diploma or equivalent; college coursework preferred
Previous experience in a call center or customer service role, particularly within healthcare or ENT settings
Equal Opportunity Employer
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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Location:
East Syracuse, NY
Posted:
21 April 2026
In this vital role, you will handle a high volume of calls, assist customers with their needs, and contribute to our company's reputation for outstanding service. If you thrive in a fast‑paced environment and enjoy helping others, this is the opportunity to make a real impact.
Required Skills
Excellent verbal and written communication skills
Strong problem‑solving abilities
Ability to handle high call volumes efficiently
Customer service orientation with a friendly and professional demeanor
Proficiency in using communication tools and CRM software
Ability to assess customer needs and provide appropriate solutions
Attention to detail and organizational skills
Nice to Have Skills
Experience in healthcare or ENT‑related customer service
Bilingual or multilingual proficiency
Knowledge of medical terminology related to ENT
Preferred Education and Experience
High school diploma or equivalent; college coursework preferred
Previous experience in a call center or customer service role, particularly within healthcare or ENT settings
Equal Opportunity Employer
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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