PwC Technology - Quality Management Lead
PwC, Tulsa, OK, United States
Overview
At PwC, this role focuses on managing and maintaining technology infrastructure and systems to support efficient delivery of IT services, including monitoring network performance, troubleshooting issues, and implementing security measures. In IT quality management, the director will enable delivery of high‑quality IT solutions and services through effective quality assurance processes and methodologies, implementing quality standards, conducting audits, and driving continuous improvement.
Skills
Lead in line with our values and brand.
Develop new ideas, solutions, and structures; drive thought leadership.
Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
Balance long‑term, short‑term, detail‑oriented, and big picture thinking.
Make strategic choices and drive change by addressing system‑level enablers.
Promote technological advances, creating an environment where people and technology thrive together.
Identify gaps in the market and convert opportunities to success for the Firm.
Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Quality Management team, the director will lead enterprise‑wide quality assurance for complex software, SaaS, and cloud projects. The role sets the strategic direction, drives business growth, and maintains impactful executive‑level client relations while fostering a culture of innovation and continuous improvement. The director influences technology solutions and enhances operational excellence across diverse projects.
Responsibilities
Establish and implement the quality vision and governance framework.
Work with executives to enhance operational excellence.
Foster a culture that encourages creative problem‑solving and teamwork.
Uphold compliance with industry standards and practices.
Monitor project performance and quality metrics to identify areas for enhancement.
Mentor team members to develop their skills and capabilities.
What You Must Have
Bachelor’s Degree.
At least 10 years of experience leading quality assurance, test engineering, and quality management functions.
What Sets You Apart
Master’s Degree in Information Technology, Computer Science, Engineering preferred.
Demonstrating executive presence with C‑level stakeholders.
Managing large, complex, multi‑vendor portfolios.
Leading diverse, multi‑location, and cross‑functional teams.
Integrating quality assurance with emerging technologies.
Proving success in enhancing customer satisfaction.
Balancing strategic vision with operational execution.
Being recognized as a thought leader in quality management.
Compensation and Benefits
Salary range: $122,500 – $423,780. For residents of Washington state: $122,500 – $504,500. Compensation within the range will depend on skills, experience, qualifications and location. The position includes an annual discretionary bonus. Benefits include medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. For a summary of benefits, visit https://pwc.to/benefits-at-a-glance.
Equal Opportunity Employment
PwC is an equal opportunity employer; all qualified applicants receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information, veteran, marital, or citizenship status, or any other status protected by law.
Fair Chance Ordinance
For applicants affected by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, arrest or conviction records may be considered for employment in accordance with these laws.
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At PwC, this role focuses on managing and maintaining technology infrastructure and systems to support efficient delivery of IT services, including monitoring network performance, troubleshooting issues, and implementing security measures. In IT quality management, the director will enable delivery of high‑quality IT solutions and services through effective quality assurance processes and methodologies, implementing quality standards, conducting audits, and driving continuous improvement.
Skills
Lead in line with our values and brand.
Develop new ideas, solutions, and structures; drive thought leadership.
Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
Balance long‑term, short‑term, detail‑oriented, and big picture thinking.
Make strategic choices and drive change by addressing system‑level enablers.
Promote technological advances, creating an environment where people and technology thrive together.
Identify gaps in the market and convert opportunities to success for the Firm.
Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Quality Management team, the director will lead enterprise‑wide quality assurance for complex software, SaaS, and cloud projects. The role sets the strategic direction, drives business growth, and maintains impactful executive‑level client relations while fostering a culture of innovation and continuous improvement. The director influences technology solutions and enhances operational excellence across diverse projects.
Responsibilities
Establish and implement the quality vision and governance framework.
Work with executives to enhance operational excellence.
Foster a culture that encourages creative problem‑solving and teamwork.
Uphold compliance with industry standards and practices.
Monitor project performance and quality metrics to identify areas for enhancement.
Mentor team members to develop their skills and capabilities.
What You Must Have
Bachelor’s Degree.
At least 10 years of experience leading quality assurance, test engineering, and quality management functions.
What Sets You Apart
Master’s Degree in Information Technology, Computer Science, Engineering preferred.
Demonstrating executive presence with C‑level stakeholders.
Managing large, complex, multi‑vendor portfolios.
Leading diverse, multi‑location, and cross‑functional teams.
Integrating quality assurance with emerging technologies.
Proving success in enhancing customer satisfaction.
Balancing strategic vision with operational execution.
Being recognized as a thought leader in quality management.
Compensation and Benefits
Salary range: $122,500 – $423,780. For residents of Washington state: $122,500 – $504,500. Compensation within the range will depend on skills, experience, qualifications and location. The position includes an annual discretionary bonus. Benefits include medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. For a summary of benefits, visit https://pwc.to/benefits-at-a-glance.
Equal Opportunity Employment
PwC is an equal opportunity employer; all qualified applicants receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information, veteran, marital, or citizenship status, or any other status protected by law.
Fair Chance Ordinance
For applicants affected by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, arrest or conviction records may be considered for employment in accordance with these laws.
#J-18808-Ljbffr