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Community Association Manager / Licensed (OFL42326)

RealManage, Orlando, FL, United States


Company Overview
RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Embark on a transformative career journey with RealManage, where innovation meets community excellence. As a community association manager, you will take the helm in shaping the future of residential neighborhoods. Join a dynamic team committed to redefining community management standards and become the driving force behind vibrant, thriving communities. Elevate your career with RealManage and be a key player in fostering harmony, growth, and unparalleled resident satisfaction.

Job Overview
As the primary representative of RealManage, the community association manager (CAM) plays a pivotal role in delivering effective management, guidance, and leadership. Responsible for overseeing the day-to-day operations of a portfolio of community associations, you will ensure the provision of professional services and an outstanding customer experience. This role is dedicated to upholding the service level agreement and aligning operations with the company\'s guiding principles.

Responsibilities

Serving as a professional advisor to the board of directors for each assigned community.

Acquiring and maintaining up-to-date knowledge of state and regulatory statutes, as well as the community\'s documents, policies, and procedures.

Providing weekly updates and ongoing reporting to the board on collections, ACC requests, compliance, service requests, and work order activities.

Conducting board or annual meetings and creating monthly management reports, offering clear insights into the state of community amenities, progress on key initiatives, and providing concise recommendations.

Assisting the board in the selection of contractors and insurance carriers to safeguard the community.

Managing vendor relationships, overseeing the bid process, and ensuring contract compliance.

Approving payments to vendors providing services to the community association.

Developing and submitting comprehensive and accurate annual budgets, meeting all deadlines, and demonstrating thorough analysis aligned with association goals.

Collaborating with the accounting team to maintain accurate finances, variance reports, and invoice processing, including monitoring aging reports for timely legal action.

Building positive relationships with residents to ensure high-level service, timely resolution of concerns, effective communication, and continuous improvement in community services.

Regularly attending required monthly manager’s and training meetings.

Conducting all business with the highest standards of personal, professional, and ethical conduct.

Demonstrating exceptional analytical skills to address a variety of situations effectively.

This role also involves other related tasks contributing to the overall success of community association management.

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on community needs. Reasonable accommodation may be made to enable qualified individuals to perform the essential functions of this position.

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