OnSite Community Association Manager
CPVA Management, Inc., Richmond, VA, United States
We are seeking an experienced Facilities Manager to oversee operations at a premier 55+ independent living, gated community in the far west end of Richmond, set on 400 acres and comprised of six distinct neighborhoods and 747 homes. In this role, you will be responsible for maintaining high property standards, overseeing building operations, coordinating maintenance activities, and supporting sustainable initiatives that enhance the resident experience. You will collaborate closely with a dedicated team in an environment that values professionalism, growth, and innovation. This is a full-time, salaried opportunity ideal for candidates with HOA or condominium management experience who are looking to make a meaningful impact while advancing their career in a supportive and dynamic organization.
Responsibilities
Duties fall into five general areas: Community Management, Pavilion Facilities Management, Vendor Contract Management, Neighborhood Association Property Management, Event Management, and Supervision of both full and part-time staff.
Reports directly to the HOA Board of Directors and Management Agent and works with the board to ensure that appropriate operating and personnel policies are developed, communicated, and maintained.
Manages board-approved operational budget for maintenance of the Community, including the Clubhouse facility.
Directs and supervises activities of the association’s contractors, including maintenance, janitorial, security, landscaping, and irrigation, to maintain the integrity and appearance of the interior and exterior of the clubhouse and community grounds.
Works with staff in the execution of Event Management.
Works with staff on processing Maintenance Requests.
Responds to after-hours emergencies as needed.
Maintains good public relations and interacts with residents, staff, and vendors in a positive, respectful, and professional manner at all times. Looks into resident grievances and violations and resolves problems in accordance with policies established by the Board of Directors.
Direct supervision of four full-time employees and 15 part-time employees.
Attend 1-2 evening meetings every other month.
Qualifications
Minimum 2 years of experience or more with HOA or Condominium Management.
CMCA, AMS, or PCAM certification required.
Effective oral and written communication and listening skills.
Detail-oriented with a high level of accuracy.
Resourceful and a creative problem solver.
Personnel management with the ability to execute the Human Resources policies.
Organizational skills and ability to independently prioritize daily workload.
Knowledge of conflict resolution techniques.
Proficiency with MS Office programs and databases.
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Responsibilities
Duties fall into five general areas: Community Management, Pavilion Facilities Management, Vendor Contract Management, Neighborhood Association Property Management, Event Management, and Supervision of both full and part-time staff.
Reports directly to the HOA Board of Directors and Management Agent and works with the board to ensure that appropriate operating and personnel policies are developed, communicated, and maintained.
Manages board-approved operational budget for maintenance of the Community, including the Clubhouse facility.
Directs and supervises activities of the association’s contractors, including maintenance, janitorial, security, landscaping, and irrigation, to maintain the integrity and appearance of the interior and exterior of the clubhouse and community grounds.
Works with staff in the execution of Event Management.
Works with staff on processing Maintenance Requests.
Responds to after-hours emergencies as needed.
Maintains good public relations and interacts with residents, staff, and vendors in a positive, respectful, and professional manner at all times. Looks into resident grievances and violations and resolves problems in accordance with policies established by the Board of Directors.
Direct supervision of four full-time employees and 15 part-time employees.
Attend 1-2 evening meetings every other month.
Qualifications
Minimum 2 years of experience or more with HOA or Condominium Management.
CMCA, AMS, or PCAM certification required.
Effective oral and written communication and listening skills.
Detail-oriented with a high level of accuracy.
Resourceful and a creative problem solver.
Personnel management with the ability to execute the Human Resources policies.
Organizational skills and ability to independently prioritize daily workload.
Knowledge of conflict resolution techniques.
Proficiency with MS Office programs and databases.
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