Customer Service Representative
A#1 Air, Inc., Lewisville, TX, United States
Who We Are
We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!
Who We Are
We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!
What's It Like To Work Here
We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.
Who You Are
Our customer service representatives are the backbone of our team! Without you, we wouldn’t have any jobs for our technicians. You show a great amount of empathy while also being a problem solver. You love to help customers and leave them feeling confident that we will get them taken care of!
Essential Job Functions
Call customers from prior day for quality check
Call maintenance customers and schedule visits
Call on customer list to offer promotions
Follow up on reviews positive and negative
General inbound customer service
Essential Job Requirements
To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications
High School Diploma or GED Equivalent
2+ years of proven success in a customer service role
Inbound and outbound call volume experience
Comfortable with selling our services over the phone
Exceptional communication/interpersonal skills
Ability to exercise independent judgment and make appropriate decisions
Ability to organize and manage multiple tasks accurately
Commitment to company values
Basic computer skills
Reliable & punctual attendance
Fluent ability to speak, read, and write in the English language
Preferred Qualifications
Service Titan experience
HVAC, Plumbing, or Electrical experience
Sales experience
Compensation & Hours
Pay Hourly
Days Monday - Friday
Hours 800am - 500pm and 900 am - 600pm
Location In-office
Benefits
Medical, Prescription, Dental, Vision Insurance
Disability and Term Life Insurance
Matching 401(k)
Paid Holidays
Paid Time Off (PTO)
Candidates must successfully pass a drug test and background check.
If we sound like a company you want a long-term career with, apply today!
We are an Equal Employment Opportunity Employer
#J-18808-Ljbffr
We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!
Who We Are
We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!
What's It Like To Work Here
We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.
Who You Are
Our customer service representatives are the backbone of our team! Without you, we wouldn’t have any jobs for our technicians. You show a great amount of empathy while also being a problem solver. You love to help customers and leave them feeling confident that we will get them taken care of!
Essential Job Functions
Call customers from prior day for quality check
Call maintenance customers and schedule visits
Call on customer list to offer promotions
Follow up on reviews positive and negative
General inbound customer service
Essential Job Requirements
To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications
High School Diploma or GED Equivalent
2+ years of proven success in a customer service role
Inbound and outbound call volume experience
Comfortable with selling our services over the phone
Exceptional communication/interpersonal skills
Ability to exercise independent judgment and make appropriate decisions
Ability to organize and manage multiple tasks accurately
Commitment to company values
Basic computer skills
Reliable & punctual attendance
Fluent ability to speak, read, and write in the English language
Preferred Qualifications
Service Titan experience
HVAC, Plumbing, or Electrical experience
Sales experience
Compensation & Hours
Pay Hourly
Days Monday - Friday
Hours 800am - 500pm and 900 am - 600pm
Location In-office
Benefits
Medical, Prescription, Dental, Vision Insurance
Disability and Term Life Insurance
Matching 401(k)
Paid Holidays
Paid Time Off (PTO)
Candidates must successfully pass a drug test and background check.
If we sound like a company you want a long-term career with, apply today!
We are an Equal Employment Opportunity Employer
#J-18808-Ljbffr