Ecommerce Account Assistant (Amazon, Walmart, E-Bay etc.)
The PCA Group, West Islip, NY, United States
Ecommerce Account Assistant (Amazon, Walmart, E-Bay etc.)
About the Role
We’re hiring a full-time
E-Commerce Account Specialist
to manage day-to-day operations across major marketplaces like Amazon (FBA & FBM), Walmart, eBay, and TikTok Shop. You’ll work closely with internal teams and overseas support staff to grow sales, optimize listings, and keep our accounts running smoothly.
This is an ideal role if you’ve worked with Amazon Seller or Vendor Central, enjoy solving problems, and are ready to step into a fast-paced, hands-on role.
This is an in-house role, working Monday - Friday 9am-6pm (Ronkonkoma, NY)
What You’ll Do
Marketplace Operations
Manage and update listings on Amazon (SC/VC), Walmart, eBay, and others
Monitor and improve account health metrics (IPI, ODR, late shipments, reviews)
Handle backend settings like shipping templates and fulfillment rules
Resolve account issues, shipment delays, and customer escalations
Account Performance
Track sales, profit margins, Buy Box %, and inventory levels
Run weekly/monthly reports and dashboards
Flag low-performing items and suggest content, price, or stock updates
Team & Communication
Work with account managers, warehouse teams, and creatives
Supervise offshore support team (India) to execute listings and tickets
Follow up with Amazon and Walmart reps on complex issues
Launch new products and coordinate campaigns (Prime Day, Black Friday, etc.)
Support promotional programs like Lightning Deals and Subscribe & Save
Suggest process improvements to make daily tasks more efficient
What You Need
1+ years of e-commerce experience (Amazon Seller/Vendor Central preferred)
Strong Excel and reporting skills
Great organization and communication
Comfortable working with international teams
Fluent in English (Spanish is a plus)
Must work onsite in Ronkonkoma, NY, Monday thru Friday, 9am - 6pm
What do we offer:
Medical, Dental, and Vision along with supplemental benefits available after 60 days
401(k) available after 1 year of service with up to a 4% match
12 days PTO and 6 Paid Holidays
Salary is commensurate upon experience ($20.00- $28.00 per hour).
Equal Opportunity Employer
The PCA Group of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws.
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About the Role
We’re hiring a full-time
E-Commerce Account Specialist
to manage day-to-day operations across major marketplaces like Amazon (FBA & FBM), Walmart, eBay, and TikTok Shop. You’ll work closely with internal teams and overseas support staff to grow sales, optimize listings, and keep our accounts running smoothly.
This is an ideal role if you’ve worked with Amazon Seller or Vendor Central, enjoy solving problems, and are ready to step into a fast-paced, hands-on role.
This is an in-house role, working Monday - Friday 9am-6pm (Ronkonkoma, NY)
What You’ll Do
Marketplace Operations
Manage and update listings on Amazon (SC/VC), Walmart, eBay, and others
Monitor and improve account health metrics (IPI, ODR, late shipments, reviews)
Handle backend settings like shipping templates and fulfillment rules
Resolve account issues, shipment delays, and customer escalations
Account Performance
Track sales, profit margins, Buy Box %, and inventory levels
Run weekly/monthly reports and dashboards
Flag low-performing items and suggest content, price, or stock updates
Team & Communication
Work with account managers, warehouse teams, and creatives
Supervise offshore support team (India) to execute listings and tickets
Follow up with Amazon and Walmart reps on complex issues
Launch new products and coordinate campaigns (Prime Day, Black Friday, etc.)
Support promotional programs like Lightning Deals and Subscribe & Save
Suggest process improvements to make daily tasks more efficient
What You Need
1+ years of e-commerce experience (Amazon Seller/Vendor Central preferred)
Strong Excel and reporting skills
Great organization and communication
Comfortable working with international teams
Fluent in English (Spanish is a plus)
Must work onsite in Ronkonkoma, NY, Monday thru Friday, 9am - 6pm
What do we offer:
Medical, Dental, and Vision along with supplemental benefits available after 60 days
401(k) available after 1 year of service with up to a 4% match
12 days PTO and 6 Paid Holidays
Salary is commensurate upon experience ($20.00- $28.00 per hour).
Equal Opportunity Employer
The PCA Group of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws.
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