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Receptionist - State Farm Agent Team Member

Jayjacksoninsurance, Lufkin, TX, United States


Receptionist – State Farm Agent Team Member
Full Time in Lufkin, TX

We are a leading insurance agency that has served the community for over 32 years. We’re a team of 10 and highly value consistency, service, and long‑term customer relationships.

Our office culture is supportive and community‑focused. We provide health benefits, a Simple IRA, flexible schedule, paid time off, training & development, and opportunities for advancement.

We are looking for a dynamic individual who is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members.

Manage appointment scheduling and office communications.

Assist in handling incoming inquiries and maintaining customer records.

Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

Provide excellent customer service and follow up on customers’ needs.

Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role.

Strong communication and interpersonal skills.

Organizational and multitasking abilities.

Comfortable with engaging in sales conversations.

Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 – $60,000.00 per year

Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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