Service Internet Specialist
Franklin Chevrolet, Statesboro, GA, United States
Service Internet Specialist
Franklin Toyota is seeking a dedicated Service Internet Specialist to join our team in Statesboro, GA. This role is essential in providing excellent customer service by managing and responding to service appointment requests and inquiries in a timely manner.
Responsibilities
Respond promptly to service inquiries and leads with professionalism and accuracy.
Coordinate with the service department to schedule appointments and follow up with customers.
Manage and update online service offerings and promotions.
Maintain accurate records of communications and customer interactions.
Assist in resolving customer issues related to internet service promptly and effectively.
Work closely with the service and sales teams to ensure customer satisfaction.
Requirements
High school diploma or equivalent required.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
Proficient with computers and common office software.
Previous experience in a customer service or internet-related role preferred.
A positive attitude and team-oriented mindset.
Benefits
Opportunities for professional growth and career advancement.
Supportive team environment.
Health and wellness benefits (details provided upon hiring).
About the Company
Franklin Toyota is a trusted automotive dealership located in Statesboro, GA. We pride ourselves on exceptional customer service and a commitment to quality. Join our team to be part of a dynamic company dedicated to meeting customer needs and fostering career development.
Franklin Toyota is seeking a dedicated Service Internet Specialist to join our team in Statesboro, GA. This role is essential in providing excellent customer service by managing and responding to service appointment requests and inquiries in a timely manner.
Responsibilities
Respond promptly to service inquiries and leads with professionalism and accuracy.
Coordinate with the service department to schedule appointments and follow up with customers.
Manage and update online service offerings and promotions.
Maintain accurate records of communications and customer interactions.
Assist in resolving customer issues related to internet service promptly and effectively.
Work closely with the service and sales teams to ensure customer satisfaction.
Requirements
High school diploma or equivalent required.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
Proficient with computers and common office software.
Previous experience in a customer service or internet-related role preferred.
A positive attitude and team-oriented mindset.
Benefits
Opportunities for professional growth and career advancement.
Supportive team environment.
Health and wellness benefits (details provided upon hiring).
About the Company
Franklin Toyota is a trusted automotive dealership located in Statesboro, GA. We pride ourselves on exceptional customer service and a commitment to quality. Join our team to be part of a dynamic company dedicated to meeting customer needs and fostering career development.