Senior SMB CX Strategy & Assisted Support Lead

Intuit is seeking a Customer Experience Professional in San Diego to elevate the QuickBooks Assisted Support experience for small business customers. This role involves driving strategic initiatives and collaborating with cross-functional teams to enhance customer satisfaction and optimize support efficiency. The ideal candidate has 6-8 years of experience in customer experience strategy, preferably in SaaS, and holds a Bachelor's degree in a relevant field. Competitive compensation and benefits are offered, including potential bonuses and equity rewards.
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