Mediabistro logo
job logo

Jacksonville TV-WFOX is hiring: Client Performance Manager - WFOX TV in Jacksonv

Jacksonville TV-WFOX, Jacksonville, FL, United States


Job Title: Client Performance Manager - WFOX TV

Position Overview
Cox Media Group is seeking a Client Performance Manager responsible for managing, analyzing, and optimizing digital campaigns for key clients while delivering clear, data-driven insights that demonstrate ROI and business impact.

The Client Performance Manager will work closely with CMG sales team members to support digital revenue growth by participating in client needs analysis, contributing strategic insights, and helping present client-facing solutions.

This role serves as a subject matter expert in cross-channel campaign performance and analytics, translating campaign data into compelling client-facing stories that drive retention, growth, and stronger client relationships.

The Client Performance Manager must have a strong understanding of all CMG Local Solutions digital product offerings and how to leverage them to meet client strategic objectives.

This individual will be responsible for campaign management and performance deliverables across their assigned client portfolio, while partnering closely with sales teams to align performance to client goals, support strategic recommendations, and identify opportunities for account growth.

Essential Duties and Responsibilities

Manage, monitor, and optimize digital campaigns to ensure delivery against client goals, KPIs, and budget allocations

Track campaign pacing and performance across channels, ensuring alignment with client expectations and evolving strategies

Maintain accurate internal documentation including media plans, targeting, optimizations, and performance updates

Collaborate with campaign operations and product teams to ensure seamless execution, trafficking, and QA

Analyze campaign data to identify trends, insights, and optimization opportunities using platforms such as Google Analytics and internal dashboards

Translate campaign performance into clear, compelling narratives that demonstrate ROI and business impact

Develop and deliver client-facing presentations, performance recaps, and executive summaries for key accounts

Present insights in a way that drives strategic conversations, builds client confidence, and uncovers growth opportunities

Simplify complex data into clear, actionable insights for non-technical audiences

Partner with Account Executives in client meetings to support needs analysis and present performance-driven recommendations

Contribute to digital strategy development by aligning campaign performance with client business goals

Apply knowledge of CMG solutions to recommend the most effective channel mix and tactics

Identify and drive account growth through performance insights, strategic recommendations, and upsell opportunities

Educate clients and internal teams on performance trends, measurement, and optimization best practices

Collaborate cross-functionally to ensure alignment across campaign execution, reporting, and strategy

Maintain a strong understanding of internal and external platforms and their impact on campaign performance

Contribute to ongoing improvements in campaign performance, reporting quality, and overall client experience

Minimum Qualifications

3–5+ years of experience in digital campaign management, performance marketing, or digital analytics

Strong knowledge of digital advertising platforms (Google Ads, Google Analytics, Meta, programmatic, etc.)

Strong understanding of cross-channel digital marketing strategies and product offerings

Ability to analyze campaign data and translate insights into actionable recommendations

Experience creating client-facing reports and presenting performance insights

Strong communication skills with the ability to translate technical data into clear, client-friendly narratives

Detail-oriented with strong organizational and project management skills

Comfortable working in a fast-paced, collaborative environment

Experience with data visualization tools (Tableau, Looker, Domo, etc.)

Google Analytics and/or Google Ads certifications

Experience working in a client-facing or sales-support role

Familiarity with full-funnel marketing strategies and attribution models

CMG is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by applicable law.

#J-18808-Ljbffr