Member Service Representative (English/Spanish Speaking Preferred)
Deseret First Credit Union, Salt Lake City, UT, United States
Responsibilities
Opening new accounts and providing support and guidance with lending opportunities
Educating on and proposing credit union products and services that provide solutions to member's financial needs
Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience"
Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services
This job description is not an exhaustive list of all job duties; other duties may be assigned at any time
Schedule: Monday - Friday 8:30-5:30, as well as rotating Saturdays 8:30-2:30.
Qualifications
High school diploma or GED and six months of experience working with the general public required
English/Spanish Speaking Preferred
Competencies
Driven by a purpose
Energetic, friendly, and professional
Passionate about delivering an exceptional member experience
Empathetic
Proactive
Ability to think outside the box and solve problems
Aptitude to discuss and recommend financial products and solutions
Ability to work well in a team environment
Oral and written communication skills
Ability to multi-task
Computer/Software Skills
Microsoft Office Suite; strong ability to learn new software programs
EEO
Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.
Pay Details
$21 Per Hour
Benefits
Full Benefits Package
Salary
Starting at $21.00 per hour, DOE.
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Opening new accounts and providing support and guidance with lending opportunities
Educating on and proposing credit union products and services that provide solutions to member's financial needs
Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience"
Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services
This job description is not an exhaustive list of all job duties; other duties may be assigned at any time
Schedule: Monday - Friday 8:30-5:30, as well as rotating Saturdays 8:30-2:30.
Qualifications
High school diploma or GED and six months of experience working with the general public required
English/Spanish Speaking Preferred
Competencies
Driven by a purpose
Energetic, friendly, and professional
Passionate about delivering an exceptional member experience
Empathetic
Proactive
Ability to think outside the box and solve problems
Aptitude to discuss and recommend financial products and solutions
Ability to work well in a team environment
Oral and written communication skills
Ability to multi-task
Computer/Software Skills
Microsoft Office Suite; strong ability to learn new software programs
EEO
Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.
Pay Details
$21 Per Hour
Benefits
Full Benefits Package
Salary
Starting at $21.00 per hour, DOE.
#J-18808-Ljbffr