Director, PULSE Operations: Fraud, Disputes & Analytics

Capital One is seeking a Director of PULSE Operations in Richmond, VA to drive strategic direction and operational excellence. The role includes overseeing fraud and dispute operations, managing teams, and leveraging data analytics for operational improvements. Candidates should have significant experience in process management and people leadership within the FinTech or financial services industry. The position also offers competitive salary ranging from $173,000 to $197,400, along with performance-based incentives and comprehensive benefits.
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