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Customer Service Rep

Allied Glass Co. Inc, Cedar Falls, IA, United States


Customer Service Rep

Job Category: Office & Administrative Requisition Number: CUSTO001269
Posted: April 21, 2026
Full-Time
On-site
Allied Glass- Cedar Falls Cedar Falls, IA 50613, USA
Description

What you'll do:
Answer, screen and route telephone calls
Sort and distribute mail and arrange for UPS/Shipping
Assist with customer walk-in's / sales
Assist Estimators / Project Managers with construction support needs and assist with ordering materials as directed
Process the billing for the branch which includes A/R, A/P and collections
Complete, process and file customer and vendor lien waivers
Reconcile credit cards for the branch
Issue job warranties at the closeout project documentation
Monitor and maintain office supplies inventory
Attend work regularly and predictably and uphold Company values in all work aspects.
Working Hours: 7:30am-4:30pm
Pay: $20-$24 hourly
What you'll need to have:
High school diploma/equivalent and at least 2 years of office assistant experience, or equivalent training and work experience. Construction experience is preferred
Strong verbal and written communication skills
Strong organizational skills and attention to details
Excellent interpersonal communication skills
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.