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Customer Service Rep (02955) - 341 W St Louis Ave

Domino's Pizza LLC, East Alton, IL, United States


Customer Service Rep

Domino's Pizza in East Alton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this dynamic role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.
Answer incoming phone calls and take customer orders accurately and efficiently
Prepare and make pizzas according to company standards and customer specifications
Process cash and credit card transactions with precision
Provide outstanding customer service, addressing inquiries and resolving issues promptly
Maintain a clean and organized work environment, adhering to food safety standards
Collaborate with team members to ensure smooth operations during busy periods
Assist with various cleaning tasks to uphold store cleanliness
Handle multiple tasks simultaneously during peak hours
Lift and move items weighing up to 25 lbs as needed
Qualifications

Excellent customer service skills with a friendly and professional demeanor
Strong communication abilities, particularly in handling phone orders
Basic math skills for accurate cash handling and transaction processing
Ability to follow directions and adhere to company procedures
Physical stamina to stand for extended periods and lift up to 25 lbs
Flexibility to work weekends, holidays, and various shifts as needed
Multitasking capabilities to manage multiple orders and tasks efficiently
Team player attitude with a willingness to support colleagues
Basic computer skills for operating order-taking systems
Food handling experience or knowledge is a plus, but not required
High school diploma or equivalent preferred
Must be at least {AGE} years old
Ability to pass a pre-employment drug test and criminal background check
Additional Information

All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.