Manager Assistant Sales
Service Corporation International, Pflugerville, TX, United States
Our associates celebrate lives. We celebrate our associates.
Responsible for achieving annual pre‑need sales volume and margin goals of the sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre‑need revenue growth. Tracks and trends sales, addresses gaps, takes initiative to dismiss underperforming sales staff.
JOB RESPONSIBILITIES
Revenue Generating
Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
Applies sales skills to present pre‑need services and products to consumers and influences the importance of pre‑need. Completes electronic sales contract and closes the sales.
Generates sales leads by presenting pre‑need presentations or information at community or non‑profit events and consumer homes.
Administrative
Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
Builds positive business relationships within the community, non‑profit, and civic organizations to build brand presence.
Develops and achieves AOR and individual sales goals.
Applies market demographics, share, and growth/decline rates to develop annual sales goals for the sales team.
Develops an annual financial budget, monitors and approves expenses, and achieves financial budget in both revenue and expense.
Approves time cards prior to deadline, initiates personnel change transactions.
Performs additional responsibilities as requested or assigned.
People Development
Coaches revenue generators on techniques, technology, and influential personal style; provides timely constructive feedback and may recommend re‑training. Facilitates answers to sales and commission questions.
Develops a strong, trusting, and reliable team; understands members’ career aspirations and provides assignments to develop skills and close gaps. Applies a proactive and collaborative management style to increase employee engagement and minimize turnover. Monitors training requirements to ensure staff is current.
Screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on associate performance, pay increases, special pays, and career advancements.
Disciplines staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff and recommends termination to Leadership.
Background
Education & Licenses
High School diploma or equivalent required.
Advanced education strongly preferred for continued career advancement.
Experience & Knowledge
Prior revenue‑generating sales experience with a demonstrable record of exceeding annual sales goals required.
Experience with in‑home sales a plus.
Experience giving presentations to consumer audiences or public speaking ability required.
Experience in the Funeral Services Industry strongly desired.
Experience with Customer Relationship Management (CRM) systems is desirable.
Valid and current driver’s license with an acceptable driving record required.
Skills & Abilities (not listed within Competencies)
Administrative skills necessary to manage workforce, administrative transactions, and planning/forecasting responsibilities.
Ability to present products and service information with compassion and influence to consumers one‑on‑one or in a group/public setting.
Computer literate and proficient with MS Office, Word, Excel, and PowerPoint.
Ability to use computerized databases for sales presentations and electronic contracts.
Work Conditions
Environment: Work is primarily indoors; professional attire required when in contact with potential customers and families.
Postures: Frequent continuous period of sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings.
Physical Demands: Physical effort requiring manual dexterity, includes paperwork, calculators, computers, and phone usage.
Hours: May work beyond standard hours or schedule as business needs arise.
Travel: Frequent local or multiple‑location travel required.
Compensation
$69,000 to $111,700 earnings potential
Benefits
Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short‑Term Disability, Long‑Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program.
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Responsible for achieving annual pre‑need sales volume and margin goals of the sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre‑need revenue growth. Tracks and trends sales, addresses gaps, takes initiative to dismiss underperforming sales staff.
JOB RESPONSIBILITIES
Revenue Generating
Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
Applies sales skills to present pre‑need services and products to consumers and influences the importance of pre‑need. Completes electronic sales contract and closes the sales.
Generates sales leads by presenting pre‑need presentations or information at community or non‑profit events and consumer homes.
Administrative
Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
Builds positive business relationships within the community, non‑profit, and civic organizations to build brand presence.
Develops and achieves AOR and individual sales goals.
Applies market demographics, share, and growth/decline rates to develop annual sales goals for the sales team.
Develops an annual financial budget, monitors and approves expenses, and achieves financial budget in both revenue and expense.
Approves time cards prior to deadline, initiates personnel change transactions.
Performs additional responsibilities as requested or assigned.
People Development
Coaches revenue generators on techniques, technology, and influential personal style; provides timely constructive feedback and may recommend re‑training. Facilitates answers to sales and commission questions.
Develops a strong, trusting, and reliable team; understands members’ career aspirations and provides assignments to develop skills and close gaps. Applies a proactive and collaborative management style to increase employee engagement and minimize turnover. Monitors training requirements to ensure staff is current.
Screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on associate performance, pay increases, special pays, and career advancements.
Disciplines staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff and recommends termination to Leadership.
Background
Education & Licenses
High School diploma or equivalent required.
Advanced education strongly preferred for continued career advancement.
Experience & Knowledge
Prior revenue‑generating sales experience with a demonstrable record of exceeding annual sales goals required.
Experience with in‑home sales a plus.
Experience giving presentations to consumer audiences or public speaking ability required.
Experience in the Funeral Services Industry strongly desired.
Experience with Customer Relationship Management (CRM) systems is desirable.
Valid and current driver’s license with an acceptable driving record required.
Skills & Abilities (not listed within Competencies)
Administrative skills necessary to manage workforce, administrative transactions, and planning/forecasting responsibilities.
Ability to present products and service information with compassion and influence to consumers one‑on‑one or in a group/public setting.
Computer literate and proficient with MS Office, Word, Excel, and PowerPoint.
Ability to use computerized databases for sales presentations and electronic contracts.
Work Conditions
Environment: Work is primarily indoors; professional attire required when in contact with potential customers and families.
Postures: Frequent continuous period of sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings.
Physical Demands: Physical effort requiring manual dexterity, includes paperwork, calculators, computers, and phone usage.
Hours: May work beyond standard hours or schedule as business needs arise.
Travel: Frequent local or multiple‑location travel required.
Compensation
$69,000 to $111,700 earnings potential
Benefits
Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short‑Term Disability, Long‑Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program.
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