Field Based Community Health Worker (CHW) - Rural/Tribal Region (Western Washing
UnitedHealthcare, Everett, WA, United States
Overview
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Join us to start Caring. Connecting. Growing together. As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed, provide home and social assessments, and deliver member education. CHWs work in a team-based structure and spend the majority of their time in the community engaging directly with members. Interest in working with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.
Expect to spend about 50-75% of your time in the field visiting our members in community settings such as events or in their homes, in the Rural/Tribal Regions (Western Washington). You will need to be flexible, adaptable and patient in all types of situations.
Schedule:
Monday - Friday with some evening and weekend hours to attend community events. If you reside near Rural/Tribal Regions (Western Washington), you will have the flexibility to telecommute as you take on some tough challenges.
Primary Responsibilities
Responsibilities
Create a positive experience and relationship with the member
Proactively engage the member to manage their own health and healthcare
Provide member education on community resources and benefits
Support member to engage in work or volunteer activities, if desired, and develop solid social supports through deeper connections with friends, family, and their community
Engages members primarily face to face or over the phone to discuss their need for provider follow up
Creates a positive experience and relationship with the member to drive quality performance within our assigned membership
Conducts outreach to encourage participation in health-related programs, services, and/or providers
Engages patients by driving to the homes of those unable to reach
Utilize strong skill sets of managing multiple tasks, being self-motivated and organized, and able to manage multiple deadlines
Knowledge and continued learning of community cultures and values
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in local community-based resources
Intermediate level of proficiency in MS Word and Outlook
Resident of Washington state
Designated workspace inside the home with access to high-speed internet
Ability to travel in assigned territory approximately 50-75% of the time
Available to work Monday through Friday, 8 AM to 5 PM and open to working some evenings and weekend hours for events
Access to reliable transportation & valid US driver's license
Preferred Qualifications
Bachelor's degree in social work, licensed practical nurse (LPN), MA/CNA/HHA or HS graduate with 1 year of experience working within the community health setting in a health care role
One of the following credentials/experiences:
Licensed Practical Nurse (LPN)
Certified Nursing Assistant (CAN)
Home Health Aide
Certified Medical Assistant
Social work experience
CHW Accreditation
2+ years of community outreach work experience
2+ years of field-based experience
Knowledge and/or experience with behavioral health or substance use disorders
Care management experience
Experience working in Managed Care
Experience with EHR
Knowledge of Medicaid and/or Medicare population
Bilingual Spanish and English
Experience working with tribal population
All telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay and Benefits
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to salary, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution are offered (eligibility rules apply). The hourly pay range for this role is $20.38 to $36.44 per hour based on full-time employment. This description is subject to applicable minimum wage laws.
Benefits include:
Paid Time Off (accrued from the first pay period) plus 8 paid holidays
Medical Plan options with Health Spending Account or Health Savings Account
Dental, Vision, Life & AD&D Insurance, Short-Term and Long-Term Disability
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
EEO and Compliance
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Note: This content includes internal recruitment or posting references that do not affect the job duties.
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At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Join us to start Caring. Connecting. Growing together. As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed, provide home and social assessments, and deliver member education. CHWs work in a team-based structure and spend the majority of their time in the community engaging directly with members. Interest in working with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.
Expect to spend about 50-75% of your time in the field visiting our members in community settings such as events or in their homes, in the Rural/Tribal Regions (Western Washington). You will need to be flexible, adaptable and patient in all types of situations.
Schedule:
Monday - Friday with some evening and weekend hours to attend community events. If you reside near Rural/Tribal Regions (Western Washington), you will have the flexibility to telecommute as you take on some tough challenges.
Primary Responsibilities
Responsibilities
Create a positive experience and relationship with the member
Proactively engage the member to manage their own health and healthcare
Provide member education on community resources and benefits
Support member to engage in work or volunteer activities, if desired, and develop solid social supports through deeper connections with friends, family, and their community
Engages members primarily face to face or over the phone to discuss their need for provider follow up
Creates a positive experience and relationship with the member to drive quality performance within our assigned membership
Conducts outreach to encourage participation in health-related programs, services, and/or providers
Engages patients by driving to the homes of those unable to reach
Utilize strong skill sets of managing multiple tasks, being self-motivated and organized, and able to manage multiple deadlines
Knowledge and continued learning of community cultures and values
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in local community-based resources
Intermediate level of proficiency in MS Word and Outlook
Resident of Washington state
Designated workspace inside the home with access to high-speed internet
Ability to travel in assigned territory approximately 50-75% of the time
Available to work Monday through Friday, 8 AM to 5 PM and open to working some evenings and weekend hours for events
Access to reliable transportation & valid US driver's license
Preferred Qualifications
Bachelor's degree in social work, licensed practical nurse (LPN), MA/CNA/HHA or HS graduate with 1 year of experience working within the community health setting in a health care role
One of the following credentials/experiences:
Licensed Practical Nurse (LPN)
Certified Nursing Assistant (CAN)
Home Health Aide
Certified Medical Assistant
Social work experience
CHW Accreditation
2+ years of community outreach work experience
2+ years of field-based experience
Knowledge and/or experience with behavioral health or substance use disorders
Care management experience
Experience working in Managed Care
Experience with EHR
Knowledge of Medicaid and/or Medicare population
Bilingual Spanish and English
Experience working with tribal population
All telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay and Benefits
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to salary, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution are offered (eligibility rules apply). The hourly pay range for this role is $20.38 to $36.44 per hour based on full-time employment. This description is subject to applicable minimum wage laws.
Benefits include:
Paid Time Off (accrued from the first pay period) plus 8 paid holidays
Medical Plan options with Health Spending Account or Health Savings Account
Dental, Vision, Life & AD&D Insurance, Short-Term and Long-Term Disability
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
EEO and Compliance
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Note: This content includes internal recruitment or posting references that do not affect the job duties.
#J-18808-Ljbffr