Learning Content Designer (Transformation) (Fixed Term)
ERM, Houston, TX, United States
Shape How Learning Scales Across a Global Organisation.
ERM is seeking an experienced
Learning Content Designer , based in
Houston, TX
to help transform complex knowledge into meaningful, high‑impact learning experiences that drive real capability and behaviour change. This is a
fixed‑term position
and a global role, working flexibly across time zones, and suited to a hands‑on learning content specialist who thrives in fast‑moving, transformation‑led environments. As ERM continues to grow and evolve, this role plays a critical part in enabling our people with the skills, tools, and insights they need to succeed.
Why This Role Matters
Learning at ERM is not about content for content’s sake—it’s about enabling performance, supporting change, and building skills at scale. The Learning Content Designer role sits at the heart of this mission, translating complex, technical, and specialist knowledge into learning experiences that are practical, relevant, and usable in the flow of work. This role helps ensure learning keeps pace with business transformation, supporting a skills‑based organisation through clarity, structure, and sound learning judgement.
What Your Impact Is
Design and write high‑quality, learner‑centred content that drives performance and behaviour change
Rapidly synthesise complex information into effective, accessible learning assets
Enable speed and scalability by using AI‑enabled tools responsibly and effectively
Partner with subject matter experts and stakeholders across services and regions to deliver value‑adding learning solutions
Contribute to a consistent, engaging learner experience across programmes, platforms, and formats
Support global Learning & Development initiatives through strong coordination, content management, and operational excellence
Required Qualifications
Strong instructional design, learning content writing, and sense‑making skills
Demonstrated ability to independently design and write learning content aligned to defined outcomes, skills, and behaviours
Experience rapidly distilling complex, technical, or specialist information into usable learning content
Effective use of generative AI tools to support first‑draft creation, content variation, scenario generation, summarisation, and iterative development
Strong human learning judgement to validate accuracy, relevance, ethical AI use, and learning effectiveness
Experience designing learning across multiple formats, including instructor‑led, self‑paced, digital, blended, and campaign‑based learning
Ability to create modular, reusable learning content suitable for use in the flow of work
Strong stakeholder management skills and confidence partnering with SMEs across regions and services
Experience using learning content development tools and designing for LMS/LXP and workplace platforms (e.g., Teams, SharePoint)
Awareness of accessibility, inclusion, and learning design standards
Strong organisational and time management skills with high attention to detail
Proficiency in Microsoft Office (Word, Excel, Teams)
Familiarity with LMS platforms (Cornerstone OnDemand preferred)
Excellent written and verbal communication skills
Ability to work independently and collaboratively across teams and time zones
Comfort working in ambiguous, fast‑moving environments
This position is not eligible for immigration sponsorship
Preferred Qualifications
Experience in a learning, HR, or client engagement role
Familiarity with virtual learning tools (e.g., Zoom, MS Teams, Galaxy LXP)
Understanding of adult learning principles and instructional design fundamentals
Experience coordinating learning or training programmes in a global or matrixed organisation
Key Responsibilities
Instructional Content Design & Learning Writing
Design and write learner‑centred content aligned to defined outcomes, skills, and behaviours
Apply instructional design principles to support application, not just knowledge transfer
Create clear, engaging learning narratives across diverse subject matter
Adapt content style, depth, and structure for different audiences and contexts
Rapid Sense‑Making & Content Development
Distil complex, technical, or specialist information into effective learning content
Prioritise what matters most for learner performance
Work iteratively, delivering usable content early and improving over time
Balance speed, accuracy, and learning effectiveness in transformation‑led environments
AI‑Augmented Content Development (Applied)
Use generative AI tools to support drafting, content variation, scenario creation, examples, and practice activities
Summarise and restructure SME or technical input effectively
Apply editorial judgement to ensure accuracy, relevance, ethical use, tone, and ERM standards
Integrate AI naturally into the content design workflow to increase speed and scalability
Multi‑Format & Flow‑of‑Work Learning
Design learning across instructor‑led, self‑paced, digital, blended, and campaign‑based formats
Create modular content that can be reused, recombined, and adapted over time
Design learning assets intended for use in the flow of work
SME Partnership & Learning Consulting
Partner with SMEs across services and regions to extract insight efficiently
Ask effective questions to surface performance needs
Translate SME input into learner‑centred content without overreliance on raw source material
Build credibility as a learning partner through strong design judgement
Learning Tools, Platforms & Content Craft
Build learning assets using appropriate tools and formats based on need, speed, and scale
Design content for delivery via LMS/LXP and workplace platforms
Apply accessibility, inclusion, and ERM learning design standards consistently
Programme Coordination & Learner Experience
Schedule and manage learning logistics, instructor communications, and virtual session setup
Maintain training calendars, records, and LMS data accuracy
Serve as a primary point of contact for learners, providing guidance and support
Monitor attendance, feedback, and engagement metrics to inform improvements
Provide live coordination and hosting support during training sessions
Content, Resource & Operational Support
Collaborate with Global Learning Program Leads to prepare and distribute learning materials
Support evaluation of learning programmes using surveys, feedback, and performance metrics
Contribute to continuous improvement initiatives and process documentation
Support compliance with GDPR and internal data protection policies
Liaise with IT and HRIS teams to maintain integration with Workday and SSO systems
Additional Attributes
Champion ERM’s purpose, values, and safety protocols
Comfortable embracing ambiguity and change
Strong self‑management and prioritisation skills
Confident escalating issues and proactively problem‑solving
Adaptable, resourceful, and able to move between projects with ease
Service‑oriented mindset, supporting the development and retention of ERM staff and the company’s growth strategy
ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#J-18808-Ljbffr
ERM is seeking an experienced
Learning Content Designer , based in
Houston, TX
to help transform complex knowledge into meaningful, high‑impact learning experiences that drive real capability and behaviour change. This is a
fixed‑term position
and a global role, working flexibly across time zones, and suited to a hands‑on learning content specialist who thrives in fast‑moving, transformation‑led environments. As ERM continues to grow and evolve, this role plays a critical part in enabling our people with the skills, tools, and insights they need to succeed.
Why This Role Matters
Learning at ERM is not about content for content’s sake—it’s about enabling performance, supporting change, and building skills at scale. The Learning Content Designer role sits at the heart of this mission, translating complex, technical, and specialist knowledge into learning experiences that are practical, relevant, and usable in the flow of work. This role helps ensure learning keeps pace with business transformation, supporting a skills‑based organisation through clarity, structure, and sound learning judgement.
What Your Impact Is
Design and write high‑quality, learner‑centred content that drives performance and behaviour change
Rapidly synthesise complex information into effective, accessible learning assets
Enable speed and scalability by using AI‑enabled tools responsibly and effectively
Partner with subject matter experts and stakeholders across services and regions to deliver value‑adding learning solutions
Contribute to a consistent, engaging learner experience across programmes, platforms, and formats
Support global Learning & Development initiatives through strong coordination, content management, and operational excellence
Required Qualifications
Strong instructional design, learning content writing, and sense‑making skills
Demonstrated ability to independently design and write learning content aligned to defined outcomes, skills, and behaviours
Experience rapidly distilling complex, technical, or specialist information into usable learning content
Effective use of generative AI tools to support first‑draft creation, content variation, scenario generation, summarisation, and iterative development
Strong human learning judgement to validate accuracy, relevance, ethical AI use, and learning effectiveness
Experience designing learning across multiple formats, including instructor‑led, self‑paced, digital, blended, and campaign‑based learning
Ability to create modular, reusable learning content suitable for use in the flow of work
Strong stakeholder management skills and confidence partnering with SMEs across regions and services
Experience using learning content development tools and designing for LMS/LXP and workplace platforms (e.g., Teams, SharePoint)
Awareness of accessibility, inclusion, and learning design standards
Strong organisational and time management skills with high attention to detail
Proficiency in Microsoft Office (Word, Excel, Teams)
Familiarity with LMS platforms (Cornerstone OnDemand preferred)
Excellent written and verbal communication skills
Ability to work independently and collaboratively across teams and time zones
Comfort working in ambiguous, fast‑moving environments
This position is not eligible for immigration sponsorship
Preferred Qualifications
Experience in a learning, HR, or client engagement role
Familiarity with virtual learning tools (e.g., Zoom, MS Teams, Galaxy LXP)
Understanding of adult learning principles and instructional design fundamentals
Experience coordinating learning or training programmes in a global or matrixed organisation
Key Responsibilities
Instructional Content Design & Learning Writing
Design and write learner‑centred content aligned to defined outcomes, skills, and behaviours
Apply instructional design principles to support application, not just knowledge transfer
Create clear, engaging learning narratives across diverse subject matter
Adapt content style, depth, and structure for different audiences and contexts
Rapid Sense‑Making & Content Development
Distil complex, technical, or specialist information into effective learning content
Prioritise what matters most for learner performance
Work iteratively, delivering usable content early and improving over time
Balance speed, accuracy, and learning effectiveness in transformation‑led environments
AI‑Augmented Content Development (Applied)
Use generative AI tools to support drafting, content variation, scenario creation, examples, and practice activities
Summarise and restructure SME or technical input effectively
Apply editorial judgement to ensure accuracy, relevance, ethical use, tone, and ERM standards
Integrate AI naturally into the content design workflow to increase speed and scalability
Multi‑Format & Flow‑of‑Work Learning
Design learning across instructor‑led, self‑paced, digital, blended, and campaign‑based formats
Create modular content that can be reused, recombined, and adapted over time
Design learning assets intended for use in the flow of work
SME Partnership & Learning Consulting
Partner with SMEs across services and regions to extract insight efficiently
Ask effective questions to surface performance needs
Translate SME input into learner‑centred content without overreliance on raw source material
Build credibility as a learning partner through strong design judgement
Learning Tools, Platforms & Content Craft
Build learning assets using appropriate tools and formats based on need, speed, and scale
Design content for delivery via LMS/LXP and workplace platforms
Apply accessibility, inclusion, and ERM learning design standards consistently
Programme Coordination & Learner Experience
Schedule and manage learning logistics, instructor communications, and virtual session setup
Maintain training calendars, records, and LMS data accuracy
Serve as a primary point of contact for learners, providing guidance and support
Monitor attendance, feedback, and engagement metrics to inform improvements
Provide live coordination and hosting support during training sessions
Content, Resource & Operational Support
Collaborate with Global Learning Program Leads to prepare and distribute learning materials
Support evaluation of learning programmes using surveys, feedback, and performance metrics
Contribute to continuous improvement initiatives and process documentation
Support compliance with GDPR and internal data protection policies
Liaise with IT and HRIS teams to maintain integration with Workday and SSO systems
Additional Attributes
Champion ERM’s purpose, values, and safety protocols
Comfortable embracing ambiguity and change
Strong self‑management and prioritisation skills
Confident escalating issues and proactively problem‑solving
Adaptable, resourceful, and able to move between projects with ease
Service‑oriented mindset, supporting the development and retention of ERM staff and the company’s growth strategy
ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#J-18808-Ljbffr