INBOUND SALES REPRESENTATIVE I
Now Foods, Bloomingdale, IL, United States
Inbound Sales Representative I
Job Category: Sales
Requisition Number: INBOU004623
Location: Knollwood - Corporate Office Bloomingdale, IL 60108, USA
Pay Range: $21.39 USD to $22 USD
Description
Essential duties and responsibilities include the following. Other duties may be assigned.
Answers incoming calls, meeting daily quotas. Screens orders received for price and potential errors. Enters faxed orders into computer system.
Informs customer of prices, shipping date, anticipated delays, and any additional information needed by customer. Attempts to sell additional merchandise to customer.
Sets up new customers or potential accounts into computer system after screening and obtaining proper documentation. Obtains sales tax number and method of payment from new customers.
Writes up order form or enters data into computer, to determine total cost for customer. Computes price, discount, and shipping charges.
Checks inventory and notifies Inventory Control Department of orders that would deplete stock.
Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates. Records or files copy of orders received according to expected delivery date.
Receives calls and assists customers with any complaints. Confers with production, sales, shipping, or warehouse personnel to expedite or trace missing or delayed shipments.
Works as a team to support and process orders for the outside sales force.
Complies with safety and GMP requirements.
Safety Responsibility Statement: Supports a culture of safe production and operations; follows all safety rules and procedures. Actively participates in the safety program by: engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High school diploma or general education degree (GED); or one to two years' related experience and/or training; or equivalent combination of education and experience. Experience in the natural foods industry is preferred.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Other Skills and Abilities: Must have excellent computer skills, including good data entry skills. Excellent verbal and written communication skills required.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to use a phone and a computer. The employee is occasionally required to move from place to place within the facility. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment: The noise level in the work environment is usually moderate.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Category: Sales
Requisition Number: INBOU004623
Location: Knollwood - Corporate Office Bloomingdale, IL 60108, USA
Pay Range: $21.39 USD to $22 USD
Description
Essential duties and responsibilities include the following. Other duties may be assigned.
Answers incoming calls, meeting daily quotas. Screens orders received for price and potential errors. Enters faxed orders into computer system.
Informs customer of prices, shipping date, anticipated delays, and any additional information needed by customer. Attempts to sell additional merchandise to customer.
Sets up new customers or potential accounts into computer system after screening and obtaining proper documentation. Obtains sales tax number and method of payment from new customers.
Writes up order form or enters data into computer, to determine total cost for customer. Computes price, discount, and shipping charges.
Checks inventory and notifies Inventory Control Department of orders that would deplete stock.
Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates. Records or files copy of orders received according to expected delivery date.
Receives calls and assists customers with any complaints. Confers with production, sales, shipping, or warehouse personnel to expedite or trace missing or delayed shipments.
Works as a team to support and process orders for the outside sales force.
Complies with safety and GMP requirements.
Safety Responsibility Statement: Supports a culture of safe production and operations; follows all safety rules and procedures. Actively participates in the safety program by: engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High school diploma or general education degree (GED); or one to two years' related experience and/or training; or equivalent combination of education and experience. Experience in the natural foods industry is preferred.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Other Skills and Abilities: Must have excellent computer skills, including good data entry skills. Excellent verbal and written communication skills required.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to use a phone and a computer. The employee is occasionally required to move from place to place within the facility. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment: The noise level in the work environment is usually moderate.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.