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Senior Property Manager, Multifamily (Affordable)

Institute of Real Estate Management, Spartanburg, SC, United States


Senior Property Manager, Multifamily (Affordable)
Tobias Booker Hartwell (https://www.liveatsha7.com/)

Job Description Summary
The Senior Property Manager oversees an assigned portfolio or a multi‑faced property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as to serve as a single point of contact for the client.

Job Description
ESSENTIAL JOB DUTIES

Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

Customer service - Providing superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.

People development - Developing, mentoring, leading, and managing a high‑performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize engagement and minimize turnover.

Marketing - Driving revenues with a thorough understanding and analysis of competition and development of creative marketing programs.

Leading by example - Instilling, maintaining, and modelling the mission to be the best national management company.

Supervise day‑to‑day operations of entire on‑site team, ensuring all policies and procedures are followed.

Maintain effective on‑site staff through interviewing, hiring, and terminating as necessary.

Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow‑up.

Manage and maintain all aspects of overall community budget and finances.

Work with leasing staff to ensure leasing/marketing goals are met.

Maintain positive relations with all community vendors.

Coordinate special projects as requested by supervisor.

Perform any other related duties as required or assigned.

COMPETENCIES

Must be able to travel to multiple property sites on a regular basis; ability to travel to off‑site locations for meetings.

Must be detail oriented and able to focus with frequent interruptions.

Experience in supervisory role and managing staff.

Experience in writing and maintaining budgets.

Maintains confidence and protects operations of business by keeping information confidential.

Proficient in Yardi property management software or other similar software.

Oversee entire staff within assigned portfolio.

IMPORTANT EDUCATION

Bachelor’s Degree required.

IMPORTANT EXPERIENCE

10+ years of Property Management experience.

5+ years of Management experience.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

CPM, RPA, or CSM designation or in process.

Possess real estate license.

Strong knowledge of finance and building operations.

Ability to analyze, prioritize, and delegate.

Ability to effectively manage a team of professionals, including both employees and vendors.

Previous experience in analyzing and negotiating commercial lease and/or contract language.

Advanced knowledge of Microsoft Office Suite.

WORK ENVIRONMENT
This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties, the employee may need to stand and walk for extended periods of time, ascend and descend staircases, ladders, and/or step stools, and may be required to travel between buildings in varying outdoor weather conditions. The employee may also be required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 60% of the time. The employee must demonstrate the ability to exert up to 20 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or move objects.

OTHER DUTIES
Other duties change or are assigned at any time with or without notice.

BENEFITS
Cushman & Wakefield also provides eligible employees with opportunities to enroll in benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman & Wakefield provide competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The company will not pay less than minimum wage for this role. Compensation for this position will be $80,750.00 - $95,000.00.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for this position, please call the ADA line at 1-888-365-5406 or email.

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