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Energy Efficiency Lighting Trade Ally Account Manager (Remote - CT)

Energy Solutions, Hartford, CT, United States


Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.

Energy Solutions is looking for an

Energy Efficiency Lighting Trade Ally Manager II

to deliver energy efficiency program performance through targeted market engagement and outreach in Connecticut. This role coordinates with manufacturers, distributors, contractors, and internal teams to support participation in midstream lighting and market-facing programs.

The Energy Efficiency Lighting Trade Ally Manager II evaluates market feedback and participation data to prioritize outreach, ensure consistent program execution, and address participation barriers. The role validates program requirements and clearly communicates policies and processes to support accurate, compliant, and impactful participation.

Responsibilities

Delivers consistent outreach and account management activities to assigned trade allies, including manufacturers, distributors, contractors, and other market actors, to support program participation

Communicates policies and practices related to program requirements, incentive structures, timelines, and submission processes using approved tools and channels (e.g., email, CRM, virtual meetings, and in-person engagements)

Coordinates onboarding and ongoing engagement activities with trade allies, including training on incentive submission processes and portal usage

Collaborates with internal program teams to align outreach activities with program goals, schedules, and performance targets

Prioritizes outreach and engagement efforts based on program needs, participation trends, and account-level performance expectations

Troubleshoots moderate problems related to incentive submissions, documentation gaps, program rule interpretation, or participation challenges, escalating complex or high-risk issues as appropriate

Validates trade ally submissions, reported activity, and supporting documentation to ensure alignment with program requirements and quality standards

Evaluates recurring issues or participation barriers and collaborates with program teams to recommend adjustments to outreach tactics or guidance materials

Evaluates program participation data, dashboards, and CRM records to identify outreach gaps and support prioritization decisions

Validates accuracy and completeness of trade ally interaction records maintained in CRM tools

Communicates policies and practices updates internally and externally to ensure shared understanding of program changes and expectations

Minimum Qualifications

High School diploma or 4 years of equivalent experience

3 years of professional experience in energy efficiency programs, supply chain engagement, outreach, sales support, or market-facing roles

Experience coordinating with external partners and internal program teams in a structured, process-driven environment

Ability to evaluate program participation data and prioritize outreach activities accordingly

Experience validating documentation and troubleshooting moderate participation or process issues

Strong written and verbal communication skills, including communicating program policies and practices clearly

Proficiency with CRM systems and standard office productivity tools

Regular local travel within Connecticut for outreach activities (1-2 days per week)

Physical Requirements

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

Compensation & Benefits
The salary range for this role is $75,000 to $92,000 with a target compensation of $79,000 - $87,400 based on experience and qualifications. Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).

Equal Opportunity Employer
Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law.

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