Owner Relations Manager - South Florida
Casiola vacation homes, Fort Lauderdale, FL, United States
Are you someone who likes making others
smile ? Would you enjoy taking part in making a family's vacation
experience extraordinary ? If so, you are the type of person we are looking for! As our
Owner Relations Manager
we count on you to make sure that every guest has an
extraordinary hospitality experience .
Our mission
We create everlasting
memories
through
extraordinary hospitality .
Our values
We love our guests, our owners, our partners, and our teammates and we make sure they love us too.
We love what we do and we do what we love.
We love to do things differently, always finding a better way.
We love promise keepers; we do what we say!
We love doing the right thing, even when no one is watching.
We love to keep things personal, simple and fun.
And we love coffee and cake!
Who is Casiola?
Casiola is a
fast growing,
full-service
short term rental
management company that manages
750+ vacation homes
in multiple destinations including Orlando, Ft Lauderdale, Miami, Belgium, Aruba, Tampa Bay, Houston, Dubai and Spain. Our homes range from 2 bedroom condos to 15+ bedroom villas with a pool. Our goal is to manage
1,000+
vacation homes by the end of
2026 .
What You Will Bring To The Table
High School diploma or equivalent and/or experience in a hotel, property management, and or customer service based profession preferred
1-2 years of related experience
Must speak Fluent English. Spanish or Hebrew is a plus.
Must be a great communicator, self-starter, go-getter and think outside the box
Must be comfortable with technology to include working with G Suite
Must be able to work in a very fast-paced and deadline-driven environment
Detailed and organized with exceptional time management skills
What You Will Be Doing For Casiola
Communication is the key to success
Help create a seamless transition of a new property into our program to include structured communication with owner during the process
Take the lead in managing the onboarding of a home into our program
Walk and inspect owner arrivals as needed
Monitor property performance by working closely with Revenue Manager and Director of Operations
Working with owners to help improve homes marketability
Constant communication with Casiola team regarding work in an owner's home
Meet with owners when they are in town
Respond to owner emails/calls/texts in a very timely manner
Maintain accurate records/files for each owner
Review and reconcile monthly owner statements
What's in it for you?
Job Type: Full-time
Salary: $45,000-$55,000 on annualized basis based on experience
English fluency required, Spanish or Hebrew is a plus.
Work authorization: United States (Required)
Work location: One location
Benefits: Health, Dental, Vision, 401k, 10 days paid time off + 4 paid holidays (July 4th, Thanksgiving, Christmas Day and New Year's day).
Pay Frequency: Weekly
The Owner Relations Manager that we hire must be a self‑motivated professional able to work in a high paced environment. They must have a positive attitude and a strong desire to be part of a growing team. If you’re a customer‑service‑minded professional looking to join a dynamic company, we encourage you to apply.
#J-18808-Ljbffr
smile ? Would you enjoy taking part in making a family's vacation
experience extraordinary ? If so, you are the type of person we are looking for! As our
Owner Relations Manager
we count on you to make sure that every guest has an
extraordinary hospitality experience .
Our mission
We create everlasting
memories
through
extraordinary hospitality .
Our values
We love our guests, our owners, our partners, and our teammates and we make sure they love us too.
We love what we do and we do what we love.
We love to do things differently, always finding a better way.
We love promise keepers; we do what we say!
We love doing the right thing, even when no one is watching.
We love to keep things personal, simple and fun.
And we love coffee and cake!
Who is Casiola?
Casiola is a
fast growing,
full-service
short term rental
management company that manages
750+ vacation homes
in multiple destinations including Orlando, Ft Lauderdale, Miami, Belgium, Aruba, Tampa Bay, Houston, Dubai and Spain. Our homes range from 2 bedroom condos to 15+ bedroom villas with a pool. Our goal is to manage
1,000+
vacation homes by the end of
2026 .
What You Will Bring To The Table
High School diploma or equivalent and/or experience in a hotel, property management, and or customer service based profession preferred
1-2 years of related experience
Must speak Fluent English. Spanish or Hebrew is a plus.
Must be a great communicator, self-starter, go-getter and think outside the box
Must be comfortable with technology to include working with G Suite
Must be able to work in a very fast-paced and deadline-driven environment
Detailed and organized with exceptional time management skills
What You Will Be Doing For Casiola
Communication is the key to success
Help create a seamless transition of a new property into our program to include structured communication with owner during the process
Take the lead in managing the onboarding of a home into our program
Walk and inspect owner arrivals as needed
Monitor property performance by working closely with Revenue Manager and Director of Operations
Working with owners to help improve homes marketability
Constant communication with Casiola team regarding work in an owner's home
Meet with owners when they are in town
Respond to owner emails/calls/texts in a very timely manner
Maintain accurate records/files for each owner
Review and reconcile monthly owner statements
What's in it for you?
Job Type: Full-time
Salary: $45,000-$55,000 on annualized basis based on experience
English fluency required, Spanish or Hebrew is a plus.
Work authorization: United States (Required)
Work location: One location
Benefits: Health, Dental, Vision, 401k, 10 days paid time off + 4 paid holidays (July 4th, Thanksgiving, Christmas Day and New Year's day).
Pay Frequency: Weekly
The Owner Relations Manager that we hire must be a self‑motivated professional able to work in a high paced environment. They must have a positive attitude and a strong desire to be part of a growing team. If you’re a customer‑service‑minded professional looking to join a dynamic company, we encourage you to apply.
#J-18808-Ljbffr