Operations & Communications Manager
Elverhøj Museum of History & Art, Solvang, CA, United States
Elverhøj Museum of History and Art, located in Solvang, California, is dedicated to preserving and sharing the history, Danish culture, and the Danish-American immigrant experience in the region. With strong community support, the Museum celebrates heritage through curated exhibits and promotes the fine arts and local artists. Its mission is to inspire understanding and appreciation through its exemplary collections, programs, and events. Elverhøj plays a vital role in fostering cultural heritage and artistic expression.
ABOUT THE ROLE
Elverhøj Museum of History and Art is seeking a highly organized, proactive Operations & Communication Manager to support the Museum’s daily operations, constituent engagement, and community presence. This role is ideal for a self-starter who thrives in a dynamic environment, enjoys managing multiple projects, and is passionate about history, the arts, culture, and community connection.
SCHEDULE
25-30 hours/week. Flexible, primarily on-site but with hybrid work opportunities. Occasional weekends and after-hours required for events.
WHAT WE\'RE LOOKING FOR
A self-motivated individual who can take initiative with minimal oversight
Someone who can balance operational detail with big-picture thinking
A collaborative communicator who works well with staff, donors, members, and community stakeholders
KEY RESPONSIBILITIES
Internal and External Communications
Coordinate and produce email communications including Museum’s monthly newsletter, event announcements and reminders, and other important Museum communications through MailChimp
Assist with the creation of event promotional materials and social media graphics using Canva, as needed
Update and maintain the Museum website
Oversee bulk mailings for events, annual appeals, and membership outreach
Track, coordinate, and follow up on Museum membership renewals and reminders using donor software (Little Green Light)
Maintain the organizational calendar for the Museum
Create all staff communications with updates and important information
Communicate via phone and in person with Museum constituents regarding events and assist with questions, concerns, and technical issues.
Events
Assist the Executive Director in planning and executing events
Manage and maintain event software including event website, sponsorships, ticketing, and item donations
Assist with securing auction items from local and regional businesses
Provide event onsite management and coordination for large-scale events including but not limited to set-up, vendor and volunteer relations, guest check-in and check-out, and cleanup
Community Engagement and Tours
Facilitate Museum tour requests: scheduling, staffing, communication, preparation, and payment processing
Help develop and implement projects that strengthen Museum messaging and community outreach
Oversee purchasing for the Museum gift store
Manage inventory and merchandising including event ticketing and gallery sales.
Coordinate seasonal changes of inventory on the store floor
Manage and delegate tasks to fulfil orders from online sales
Produce monthly sales report including admissions, store sales, gallery sales, and consignments.
Administration
Coordinate internal projects to improve efficiency, such as workspace and office organization as needed
QUALIFICATIONS
High school diploma required. Bachelor’s degree preferred
Strong organizational and time management skills
Excellent written and verbal communication abilities
Ability to work independently and manage projects across multiple timelines
Comfortable leading and coordinating volunteers
Detail-oriented with strong follow-through
Proficient in Microsoft Office; willingness to learn new software systems
Ability to lift 25 pounds
Knowledge of software platforms including Little Green Light, Greater Giving, Mail Chimp, Square Point of Sale, and WordPress a plus.
COMPENSATION
$27–$30/hour (commensurate with experience)
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ABOUT THE ROLE
Elverhøj Museum of History and Art is seeking a highly organized, proactive Operations & Communication Manager to support the Museum’s daily operations, constituent engagement, and community presence. This role is ideal for a self-starter who thrives in a dynamic environment, enjoys managing multiple projects, and is passionate about history, the arts, culture, and community connection.
SCHEDULE
25-30 hours/week. Flexible, primarily on-site but with hybrid work opportunities. Occasional weekends and after-hours required for events.
WHAT WE\'RE LOOKING FOR
A self-motivated individual who can take initiative with minimal oversight
Someone who can balance operational detail with big-picture thinking
A collaborative communicator who works well with staff, donors, members, and community stakeholders
KEY RESPONSIBILITIES
Internal and External Communications
Coordinate and produce email communications including Museum’s monthly newsletter, event announcements and reminders, and other important Museum communications through MailChimp
Assist with the creation of event promotional materials and social media graphics using Canva, as needed
Update and maintain the Museum website
Oversee bulk mailings for events, annual appeals, and membership outreach
Track, coordinate, and follow up on Museum membership renewals and reminders using donor software (Little Green Light)
Maintain the organizational calendar for the Museum
Create all staff communications with updates and important information
Communicate via phone and in person with Museum constituents regarding events and assist with questions, concerns, and technical issues.
Events
Assist the Executive Director in planning and executing events
Manage and maintain event software including event website, sponsorships, ticketing, and item donations
Assist with securing auction items from local and regional businesses
Provide event onsite management and coordination for large-scale events including but not limited to set-up, vendor and volunteer relations, guest check-in and check-out, and cleanup
Community Engagement and Tours
Facilitate Museum tour requests: scheduling, staffing, communication, preparation, and payment processing
Help develop and implement projects that strengthen Museum messaging and community outreach
Oversee purchasing for the Museum gift store
Manage inventory and merchandising including event ticketing and gallery sales.
Coordinate seasonal changes of inventory on the store floor
Manage and delegate tasks to fulfil orders from online sales
Produce monthly sales report including admissions, store sales, gallery sales, and consignments.
Administration
Coordinate internal projects to improve efficiency, such as workspace and office organization as needed
QUALIFICATIONS
High school diploma required. Bachelor’s degree preferred
Strong organizational and time management skills
Excellent written and verbal communication abilities
Ability to work independently and manage projects across multiple timelines
Comfortable leading and coordinating volunteers
Detail-oriented with strong follow-through
Proficient in Microsoft Office; willingness to learn new software systems
Ability to lift 25 pounds
Knowledge of software platforms including Little Green Light, Greater Giving, Mail Chimp, Square Point of Sale, and WordPress a plus.
COMPENSATION
$27–$30/hour (commensurate with experience)
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