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Chief Communications Officer

Gustavus Adolphus College, Saint Peter, MN, United States


Chief Communications Officer Marketing & Communication
Openings : 1

Description
Gustavus seeks a talented and experienced Chief Communications Officer (CCO) to provide strategic leadership for institutional communications. The successful candidate will bring a deep understanding of how communications advances enrollment, strengthens reputation, and connects communities through a clear and compelling institutional voice.

Employment Status : Full-time (1.0 FTE), Exempt (Salaried), and Benefits-Eligible

• This position is primarily campus-based, with flexibility for a hybrid work arrangement in alignment with institutional needs and leadership expectations.

Salary Range : $100,000-$120,000

JOB SUMMARY:

The Chief Communications Officer (CCO) serves as the senior leader responsible for institutional communications strategy, messaging, and execution across internal and external audiences. Reporting to the Vice President of Enrollment Management, and a member of the President’s Executive Leadership Team, the CCO ensures that Gustavus communicates with clarity, consistency, and purpose—strengthening trust, alignment, and engagement across campus and beyond.

The CCO serves as a co-leader within the Marketing & Communications division, working in close partnership with the Chief Marketing Officer to ensure that brand strategy and institutional communications are fully aligned and mutually reinforcing.

The CCO provides executive leadership for internal communications, media relations, editorial strategy, and communications operations. In close partnership with the CMO, the CCO translates institutional brand strategy and priorities into clear, coordinated, and timely communications that advance enrollment, reputation, and community connection.

The CCO ensures that communications at Gustavus are not only compelling in vision, but integrated, coordinated, and effective in execution.

MAIN RESPONSIBILITIES:
Institutional Messaging & Voice

Serve as the senior steward of Gustavus’ institutional voice, tone, and narrative.

Establish and uphold communications principles, editorial standards, and messaging frameworks across the College.

Lead executive communications, including leadership messaging and high-visibility institutional narratives.

Internal Communications & Campus Alignment

Lead internal communications strategy, ensuring timely, coordinated, and transparent messaging for faculty, staff, and students.

Support major institutional initiatives, change communications, and campus-wide priorities.

Build systems and processes that improve coordination, reduce fragmentation, and strengthen clarity.

Executive & Presidential Communications

Partner with the President and Chief of Staff to support executive communications, including speeches, messaging, and high-visibility institutional narratives.

Ensure presidential communications are aligned with institutional strategy, brand positioning, and key priorities.

Provide strategic counsel on tone, timing, and audience alignment.

Media Relations & Reputation Management

Lead media relations, public relations strategy, and external communications.

Cultivate and maintain strong relationships with local, regional, and national media.

Oversee earned, owned, and shared media strategies, including story development and pitching.

Serve as a key advisor during issues management, crisis communications, and reputational risk moments, in coordination with senior leadership.

Communications Operations & Execution

Own communications workflow, prioritization, and project management across internal and external initiatives.

Provide leadership and oversight for communications staff and contracted partners.

Ensure communications move efficiently from strategy to execution, with clear accountability and follow-through.

Oversee KPI development, tracking, and reporting related to communications effectiveness.

Cross-Divisional Collaboration

Partner closely with Marketing, Admission, Advancement, Alumni Relations, Student Life, Athletics, Fine Arts, and Academic Affairs to ensure aligned messaging.

Collaborate with the CMO to ensure communications execution supports institutional brand and enrollment priorities.

Align communications efforts with external partners and sponsors, as appropriate.

Direct Reports

Internal Communications & Media Relations Manager

Others as assigned

Prerequisites
Education & Experience

Bachelor’s degree in journalism, public relations, strategic communications, English, or a related field; advanced degree preferred.

Minimum of 8 years of progressive experience in communications, public relations, or related fields.

Demonstrated experience leading teams, managing complex workflows, and advising senior leaders.

Leadership & Executive Counsel

Proven ability to serve as a trusted advisor within a senior leadership structure.

Strong institutional judgment, discretion, and ability to navigate complex organizational dynamics.

Experience working collaboratively across divisions in a mission-driven organization.

Communications Expertise

Exceptional writing and editing skills; proficiency in AP style.

Experience with media relations, issues management, and reputation strategy.

Familiarity with content management systems (e.g., Drupal, WordPress).

Experience with media monitoring and analytics tools (e.g., Meltwater, Muck Rack).

Strong understanding of digital communications and the role of storytelling across channels.

Professional Skills

Strong organizational and project management skills.

Ability to manage multiple priorities in a fast-paced environment.

Excellent interpersonal, communication, and collaboration skills.

Strategic mindset paired with operational execution.

How This Role Works in Partnership
The Chief Communications Officer partners closely with the Chief Marketing Officer in a shared leadership model to ensure that institutional strategy and brand direction are translated into communications that are clear, coordinated, and effective across all audiences. The CCO focuses on message clarity, coordination, and execution, while working in close partnership with the CMO, who leads brand strategy, marketing, and audience engagement.

Benefits
Gustavus offers competitive and comprehensive benefits which include:

Medical insurance (which includes access to Nice Healthcare) as well as dental, vision, and life insurance

Workplace accommodations for physical or mental health concerns

Onsite health services

Free parking, exercise classes, and use of library and athletic facilities

Paid parental leave

Employer contribution to retirement savings plan (after one year of employment)

Tuition benefit plan for employees and spouse

Gustavus Adolphus College does not discriminate on the basis of race, color, national origin, ancestry, sex, disability, religion, age, sexual orientation, gender identity, or veteran status in its education or employment programs or activities.

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