Tech Writer
Jobs via Dice, Atlanta, GA, United States
Senior Technical Writer / Documentation Specialist (PMO)
Apex Systems is seeking a senior-level Technical Writer to support a large documentation initiative focused on project management, project controls, and internally developed tools. This role will lead the development, restructuring, and ongoing maintenance of PMO documentation, including a large Project Management manual, standard operating procedures (SOPs), job aids, and process documentation.
The position is expected to be a long-term engagement (initially one year) and will work closely with PMO leaders and cross‑functional stakeholders to capture, formalize, and maintain evolving processes as new tools and systems are rolled out.
Key Responsibilities
Review, update, and restructure an existing PM manual (≈200 pages), expanding or modularizing as needed.
Develop new documentation from scratch where no existing content exists.
Conduct stakeholder interviews to extract process knowledge and document current‑state and future‑state workflows.
Collaborate with PMO leadership and partner teams to define documentation priorities, criticality, and sequencing.
Create supporting diagrams and flowcharts (e.g., using Visio or equivalent tools).
Support documentation related to PMO tools and systems, including budgeting tools and other platforms being rolled out during the year.
Help assess and evolve documentation toward a more scalable knowledge‑base model over time.
Participate in an initial assessment phase to evaluate documentation scope, effort, and sequencing, and contribute to a roadmap or prioritization deliverable.
Maintain documentation as processes change, aiming to complete draft versions of all prioritized documents by year‑end.
Target Audience
Project Managers
Assistant Project Managers
Project Controls
Cost Analysts
Schedule Analysts
Gatekeepers
Required Skills & Experience
Strong technical writing and documentation skills, with experience producing large, structured manuals and procedures.
Excellent stakeholder interviewing and facilitation skills to extract and translate process knowledge.
Ability to organize, restructure, and standardize complex documentation sets.
Experience creating process diagrams and flowcharts (Visio or similar tools).
Comfortable working in evolving environments with frequent process and tool changes.
Nice-to-Have (Not Required)
Prior experience supporting PMOs or project‑management organizations.
Familiarity with knowledge‑base concepts or document repositories (e.g., SharePoint).
Utility industry experience is not required.
Work Arrangement
Primarily remote, with occasional on‑site presence as needed for planning sessions or stakeholder workshops.
Preference for candidates located regionally to allow in‑person collaboration when beneficial.
Engagement Details
Initial engagement duration: 1 year.
Start as a single senior resource, with potential to add additional documentation support later.
Apex Benefits Overview
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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Apex Systems is seeking a senior-level Technical Writer to support a large documentation initiative focused on project management, project controls, and internally developed tools. This role will lead the development, restructuring, and ongoing maintenance of PMO documentation, including a large Project Management manual, standard operating procedures (SOPs), job aids, and process documentation.
The position is expected to be a long-term engagement (initially one year) and will work closely with PMO leaders and cross‑functional stakeholders to capture, formalize, and maintain evolving processes as new tools and systems are rolled out.
Key Responsibilities
Review, update, and restructure an existing PM manual (≈200 pages), expanding or modularizing as needed.
Develop new documentation from scratch where no existing content exists.
Conduct stakeholder interviews to extract process knowledge and document current‑state and future‑state workflows.
Collaborate with PMO leadership and partner teams to define documentation priorities, criticality, and sequencing.
Create supporting diagrams and flowcharts (e.g., using Visio or equivalent tools).
Support documentation related to PMO tools and systems, including budgeting tools and other platforms being rolled out during the year.
Help assess and evolve documentation toward a more scalable knowledge‑base model over time.
Participate in an initial assessment phase to evaluate documentation scope, effort, and sequencing, and contribute to a roadmap or prioritization deliverable.
Maintain documentation as processes change, aiming to complete draft versions of all prioritized documents by year‑end.
Target Audience
Project Managers
Assistant Project Managers
Project Controls
Cost Analysts
Schedule Analysts
Gatekeepers
Required Skills & Experience
Strong technical writing and documentation skills, with experience producing large, structured manuals and procedures.
Excellent stakeholder interviewing and facilitation skills to extract and translate process knowledge.
Ability to organize, restructure, and standardize complex documentation sets.
Experience creating process diagrams and flowcharts (Visio or similar tools).
Comfortable working in evolving environments with frequent process and tool changes.
Nice-to-Have (Not Required)
Prior experience supporting PMOs or project‑management organizations.
Familiarity with knowledge‑base concepts or document repositories (e.g., SharePoint).
Utility industry experience is not required.
Work Arrangement
Primarily remote, with occasional on‑site presence as needed for planning sessions or stakeholder workshops.
Preference for candidates located regionally to allow in‑person collaboration when beneficial.
Engagement Details
Initial engagement duration: 1 year.
Start as a single senior resource, with potential to add additional documentation support later.
Apex Benefits Overview
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
#J-18808-Ljbffr