Custom Orders Representative
Uline, Kenosha, WI, United States
Overview
As a Uline Custom Orders Representative, you’ll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love.
Location: 12355 Uline Way, Kenosha, WI 53144
Responsibilities
Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world‑class technology.
Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to customers.
Be a product expert to understand customers’ needs and provide effective solutions and exceptional customer service.
Review and edit customer artwork for custom orders to ensure it is production ready.
Minimum Requirements
High school diploma or equivalent. Bachelor’s degree preferred.
2+ years of relevant customer service experience.
Experience with Adobe Illustrator and Photoshop preferred.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and walking paths.
Best‑in‑class, clean, modern facilities.
About Uline: Uline is a family‑owned company and North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.
EEO/AA Employer/Vet/Disabled
#CORP
#IN-PPCS
#ZR-X
Our employees make the difference and we are committed to offering exceptional benefits and perks. Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more.
#J-18808-Ljbffr
As a Uline Custom Orders Representative, you’ll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love.
Location: 12355 Uline Way, Kenosha, WI 53144
Responsibilities
Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world‑class technology.
Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to customers.
Be a product expert to understand customers’ needs and provide effective solutions and exceptional customer service.
Review and edit customer artwork for custom orders to ensure it is production ready.
Minimum Requirements
High school diploma or equivalent. Bachelor’s degree preferred.
2+ years of relevant customer service experience.
Experience with Adobe Illustrator and Photoshop preferred.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and walking paths.
Best‑in‑class, clean, modern facilities.
About Uline: Uline is a family‑owned company and North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.
EEO/AA Employer/Vet/Disabled
#CORP
#IN-PPCS
#ZR-X
Our employees make the difference and we are committed to offering exceptional benefits and perks. Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more.
#J-18808-Ljbffr