Community Relations Manager Job at Centerstone in West Frankfort
Centerstone, West Frankfort, IL, United States
Job Description
Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
Summary of Position
The Community Relations Manager is the key point of contact and representative for Centerstone in the communities. They serve as the primary liaison between community leaders (including healthcare providers, schools, government agencies, etc.) and Centerstone's service offering. The Community Relations Manager develops community relations strategies and interfaces with senior leaders to support growth initiatives and facilitate access to and awareness of Centerstone services. The Community Relations Manager serves a defined market or region. We are looking for someone who ideally resides in the Carbondale, Marion and West Frankfort area.
Essential Duties & Responsibilities
Develop and maintain relationships with local community organizations, healthcare providers, schools and other relevant entities.
Represent Centerstone at community events, forums and meetings to promote awareness and understanding of our services.
Identify and cultivate partnerships with organizations to help identify barriers to access and other referral related issues.
Works closely with senior leadership in the market to resolve and communicate identified barriers and opportunities.
Works closely with market/regional leadership to facilitate growth initiatives.
Regularly engages with outreach specialists dedicated to key service lines or programs.
Collaborate with Centerstone leadership, community leaders and influencers to enhance Centerstone's visibility and credibility.
Organize and conduct educational sessions on Centerstone services and industry trends for community audiences.
Create and distribute informational materials to increase community understanding of available services.
Establish and maintain a network of partners, including healthcare providers, social services and community agencies.
Provide information about our program to potential referrers and ensure a smooth intake process for referred individuals.
Plan and execute enterprise-sponsored events, workshops and outreach programs to engage various demographics and promote Centerstone services.
Coordinate logistics, secure venues and collaborate with internal teams to ensure successful events.
Track and document outreach activities including event attendance, community partnership and program referrals.
Generate regular reports on outreach effectiveness and provide recommendations for improvement.
Serve as point of contact for community members seeking information or assistance related to Centerstone services.
Connect individuals with appropriate resources and support services as needed.
Serves as local brand ambassador by ensuring compliance with brand guidelines and facilitating facility brand needs when applicable.
Maintains an inventory of company promotional items and swag products.
Knowledge, Skills & Abilities
Effectively communicate via written, verbal, in person and virtual methods.
Ability to work independently and as part of a team.
Strong organizational and project management skills.
Familiarity with the local community and its resources.
Ability to communicate vision, motivate, develop and inspire team members.
Ability to travel to Centerstone facilities, community meetings, and events, up to 25%.
Qualifications
Education Level
Bachelor's degree in related field (social work, public health, marketing, outreach, etc.)
Years of Experience
Demonstrated experience in community outreach, relationship building and partnership development. 2-4 years of experience in mental health
on-profit field.
Certification/Licensure
N/A
Physical Requirements
Standing - 20%
Sitting - 80%
Squatting - Occasional
Kneeling - Occasional
Bending - Occasional
Driving - Occasional
Lifting - Occasional
Time Type
Full time
Pay Range
$67,610.00–$101,430.00
Benefits
Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program
Disclaimer
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
EEO Statement
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
#J-18808-Ljbffr
Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
Summary of Position
The Community Relations Manager is the key point of contact and representative for Centerstone in the communities. They serve as the primary liaison between community leaders (including healthcare providers, schools, government agencies, etc.) and Centerstone's service offering. The Community Relations Manager develops community relations strategies and interfaces with senior leaders to support growth initiatives and facilitate access to and awareness of Centerstone services. The Community Relations Manager serves a defined market or region. We are looking for someone who ideally resides in the Carbondale, Marion and West Frankfort area.
Essential Duties & Responsibilities
Develop and maintain relationships with local community organizations, healthcare providers, schools and other relevant entities.
Represent Centerstone at community events, forums and meetings to promote awareness and understanding of our services.
Identify and cultivate partnerships with organizations to help identify barriers to access and other referral related issues.
Works closely with senior leadership in the market to resolve and communicate identified barriers and opportunities.
Works closely with market/regional leadership to facilitate growth initiatives.
Regularly engages with outreach specialists dedicated to key service lines or programs.
Collaborate with Centerstone leadership, community leaders and influencers to enhance Centerstone's visibility and credibility.
Organize and conduct educational sessions on Centerstone services and industry trends for community audiences.
Create and distribute informational materials to increase community understanding of available services.
Establish and maintain a network of partners, including healthcare providers, social services and community agencies.
Provide information about our program to potential referrers and ensure a smooth intake process for referred individuals.
Plan and execute enterprise-sponsored events, workshops and outreach programs to engage various demographics and promote Centerstone services.
Coordinate logistics, secure venues and collaborate with internal teams to ensure successful events.
Track and document outreach activities including event attendance, community partnership and program referrals.
Generate regular reports on outreach effectiveness and provide recommendations for improvement.
Serve as point of contact for community members seeking information or assistance related to Centerstone services.
Connect individuals with appropriate resources and support services as needed.
Serves as local brand ambassador by ensuring compliance with brand guidelines and facilitating facility brand needs when applicable.
Maintains an inventory of company promotional items and swag products.
Knowledge, Skills & Abilities
Effectively communicate via written, verbal, in person and virtual methods.
Ability to work independently and as part of a team.
Strong organizational and project management skills.
Familiarity with the local community and its resources.
Ability to communicate vision, motivate, develop and inspire team members.
Ability to travel to Centerstone facilities, community meetings, and events, up to 25%.
Qualifications
Education Level
Bachelor's degree in related field (social work, public health, marketing, outreach, etc.)
Years of Experience
Demonstrated experience in community outreach, relationship building and partnership development. 2-4 years of experience in mental health
on-profit field.
Certification/Licensure
N/A
Physical Requirements
Standing - 20%
Sitting - 80%
Squatting - Occasional
Kneeling - Occasional
Bending - Occasional
Driving - Occasional
Lifting - Occasional
Time Type
Full time
Pay Range
$67,610.00–$101,430.00
Benefits
Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program
Disclaimer
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
EEO Statement
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
#J-18808-Ljbffr