Sales & Support Representative
Ingram Content Group, New York, NY, United States
Company DescriptionJob Description
Ingram Content Group (ICG ) is seeking a
Sales & Support Representative
to join our
team. This individual Provides a high level of sales support to the Publishers Group West and crossbrand National Accounts Sales team, accounts, and distribution clients. Performs routine sales and administrative support duties for Sales Team, assisting in preparation for key account selling and providing special projects support and analysis for sales.
Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
High School Diploma or GED
2 years of sales and/or customer service experience
1 year experience working with MS Office or equivalent in a school or work setting,
OR
Bachelor's Degree
1 year experience working with MS Office or equivalent in a school or work setting
Preferred Qualifications:
Knowledge of Microsoft Office suite of products such as PowerPoint and Excel
Knowledge of organization, operating procedures and policies of the company
Knowledge of metadata
Key Responsibilities:
Prepares national account reps for sales calls by creating monthly lists of titles, gathering materials, creating seasonal presentations, building Edelweiss collections, and keeping track of drop-ins.
Creates and sends daily, weekly POS reports and bestseller lists for our distribution brands/accounts.
Helps prepare marketing newsletter eblasts for various sales channels.
Liaises with client services teams to ensure sell-in materials are available for sales calls.
Backlist and brand analysis as required.
Provides administrative support to VP, Sales including sales reporting on a routine basis.
Hiring Salary Range:$20.06/hr -$24.64/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
QualificationsAdditional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
10 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Casual Dress Code
Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish
Ingram Content Group (ICG ) is seeking a
Sales & Support Representative
to join our
team. This individual Provides a high level of sales support to the Publishers Group West and crossbrand National Accounts Sales team, accounts, and distribution clients. Performs routine sales and administrative support duties for Sales Team, assisting in preparation for key account selling and providing special projects support and analysis for sales.
Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
High School Diploma or GED
2 years of sales and/or customer service experience
1 year experience working with MS Office or equivalent in a school or work setting,
OR
Bachelor's Degree
1 year experience working with MS Office or equivalent in a school or work setting
Preferred Qualifications:
Knowledge of Microsoft Office suite of products such as PowerPoint and Excel
Knowledge of organization, operating procedures and policies of the company
Knowledge of metadata
Key Responsibilities:
Prepares national account reps for sales calls by creating monthly lists of titles, gathering materials, creating seasonal presentations, building Edelweiss collections, and keeping track of drop-ins.
Creates and sends daily, weekly POS reports and bestseller lists for our distribution brands/accounts.
Helps prepare marketing newsletter eblasts for various sales channels.
Liaises with client services teams to ensure sell-in materials are available for sales calls.
Backlist and brand analysis as required.
Provides administrative support to VP, Sales including sales reporting on a routine basis.
Hiring Salary Range:$20.06/hr -$24.64/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
QualificationsAdditional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
10 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Casual Dress Code
Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish