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Position:

\t
\t \tInsurance Customer Service Representative
\t \t

Location:

Forsyth, IL

Job Id:

4543

# of Openings:

1

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.

Responsible for transactional customer service and policy renewal process. Supports account managers and producers in renewing existing policies and selling new accounts.

Responsibilities include, but are not limited to:

Renews expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue.

Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions.

Monitors policy expiration list to be certain that expiring policies are renewed.

Monitors accounts receivable balances on assigned accounts.

Provides administrative support to producers including preparing insurance applications.

Cross-sell insurance and bank services in a professional manner.

Complete required training associated with job function.

Performs other duties as required.

Qualifications

Education:

Bachelor's degree preferred

Experience:

Prior experience in property-casualty insurance agency or with an insurance company is preferred.

Prior work with Excel, Word and related software is required

Skills:

Thorough knowledge of insurance products and coverages.

High level of organizational and communication skills including the ability to handle multiple simultaneous tasks and establish priorities.

Ability to empathize with customers and to respond appropriately.

High level of ability with Word, Excel and related software.

May be required to work earlier or later than the normal workday.

Must maintain an Illinois Producers license and a valid Illinois driver's license.

May require work outside the office, extended hours or customer visits.

Total Rewards:

Competitive health, dental & vision coverage with HSA match

401(k) with employer match + Employee Stock Purchase Plan

Generous PTO, paid holidays & parental leave

Tuition reimbursement & performance-based bonuses

\t
Visit our Total Rewards page to see our full list of benefits

\t

First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

LP123

Pay Range: $17.74 - $22.19 per hour

Apply for this Position

","shortDescription","

Insurance Customer Service Representative

Location:

Forsyth, IL

Job Id:

4543

# of Openings:

1

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.

Responsible for transactional customer service and policy renewal process.

Supports account managers and producers in renewing existing policies and selling new accounts.

Responsibilities include, but are not limited to:

Renews expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue.

Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions.

Monitors policy expiration list to be certain that expiring policies are renewed.

Monitors accounts receivable balances on assigned accounts.

Provides administrative support to producers including preparing insurance applications.

Cross-sell insurance and bank services in a professional manner.

Complete required training associated with job function.

Performs other duties as required.

Qualifications

Education:

Bachelor's degree preferred

Experience:

Prior experience in property-casualty insurance agency or with an insurance company is preferred.

Prior work with Excel, Word and related software is required

Skills:

Thorough knowledge of insurance products and coverages.

High level of organizational and communication skills including the ability to handle multiple simultaneous tasks and establish priorities.

Ability to empathize with customers and to respond appropriately.

High level of ability with Word, Excel and related software.

May be required to work earlier or later than the normal workday.

Must maintain an Illinois Producers license and a valid Illinois driver's license.

May require work outside the office, extended hours or customer visits.

Total Rewards:

Competitive health, dental & vision coverage with HSA match

401(k) with employer match + Employee Stock Purchase Plan

Generous PTO, paid holidays & parental leave

Tuition reimbursement & performance-based bonuses

Visit our

Total Rewards

page to see our full list of benefits

First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

LP123

Pay Range:

$17.74 - $22.19 per hour

Apply for this Position

","Position:

Insurance Customer Service Representative

Location:

Forsyth, IL

Job Id:

4543

# of O...",[83],["B","3421478155"],"Sales & Business Development","6 days ago","/jobs/3421478155-insurance-customer-service-representative",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},["D",1777392000000],"First Mid Bancshares, Inc.","Mortgage Loan Processor III:At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers add Loan Processor, Mortgage, Processor, Operations, Total Rewards, Processing
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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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