Symetra has an exciting opportunity to join our team as aSr. Loan Servicing Specialist!

About the Role

Responsible for managing the coordination, documentation preparation, and electronic and physical shipping of collateral to FHLB and the custodian. Oversees, tracks and reviews insurance coverage, including property, liability, earthquake and flood coverage for active loans in the commercial mortgage loan portfolio. Reviews and approves insurance for new loan closings. Actively communicates with loan servicing and mortgage bankers on non-compliance issues. Additional responsibilities include tracking and notification of delinquent real estate property taxes; boarding new loans and maintaining the records management system; supporting accounting and cash management functions including secondary approver, reviewing documents and preparing releases on paid in full loans; and responding to general loan servicing inquiries. This is a remote role with required travel to the Bellevue office for in-person events a few times per year.

What you will do

Download and compile CRE loan documentation including loan documents, organizational documents, title insurance policies, third party reports, leases, borrower financials, NOI Analysis and inspections, and servicing system information.

Prepare loan files, Data Tape, Loan Schedule, Assignments of Mortgage, and other miscellaneous required documents required for shipping and pledging to custodian.

Review property & liability insurance and actively pursue corrections where necessary to assure satisfaction of insurance requirements prior to closing.

Coordinate review and approval in connection with target funding dates to ensure that final insurance is complete and acceptable prior to closing date.

Download property & liability insurance renewals and update servicing system, review and analyze insurance documentation received, contact Mortgage Bankers for corrections, run reports, and assist with insurance exceptions, including delinquencies and non-compliance issues.

Educate and train Loan Servicing Associates and Mortgage Bankers on insurance coverage and reporting system; communicate with Mortgage Bankers regarding non-compliant insurance coverage.

Be a resource for department and team members.

Provides general support to other areas within Loan Servicing including boarding of new loans, reviewing loan documents for accuracy and data entry in records management system; fielding 1098 inquiries and accuracy for reporting, final approver for mortgage verifications, ACH changes, amortization schedules, wiring instructions and assumption processing.

Maintain data and process changes (second approver for address, authorizations) in the records management systems.

Lead and participate on projects under Supervisor's direction.

Why work at Symetra

\"Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it.\" - Kerry S., Sr. Systems Analyst

\"I feel welcome and included at Symetra every day and I really believe you can be you at Symetra.\" - Megan H., Deputy Chief Compliance Officer

What we offer you

We don't take a \"one-size-fits-all\" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

Flexible full-time or hybrid telecommuting arrangements

Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%

Paid time away including vacation and sick time, flex days and ten paid holidays

Give back to your community and double your impact through our company matching

Want more details? Check out our Symetra Benefits Overview

Compensation

Hourly Range:$32.80 - $54.64 plus eligibility for annual bonus programs

Who you are

5-7 years of cumulative, relevant experience.

Requires extensive knowledge of duties.

Must have excellent verbal and written communications skills, typically developed through a combination of job-related training and experience.

Analyzes and resolves varied office problems; uses initiative and independent judgment within established procedural guidelines.

May be relied upon in escalation situations.

High school diploma required.

This is a remote role with required travel to the Bellevue office for in-person events a few times per year.

We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of \"broadband.\"

Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.

Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to am04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.speedtest.net%2F&data=05%7C02%7CJenn.Sonne%40symetra.com%7C2552405437d047ca3a1008dd9feb4d2f%7C65b361c72cab4cd6b61f1a71705724e8%7C0%7C0%7C638842555134017689%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=GENWbEqlnxmq0gqgJLT2u2BX1DWOV%2Fn6sOKJ9y2Zr1M%3D&reserved=0\">test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

Disqualification from the recruitment process

Withdrawal of a job offer

Termination of employment and other criminal and/or civil remedies, if fraud is discovered

#LI-BV1

#LI-Remote

","

Symetra has an exciting opportunity to join our team as aSr. Loan Servicing Specialist!

#J-18808-Ljbffr","A national banking institution is seeking an Account Manager to oversee a commercial real estate portfolio in Overland Park, Kansas. Responsibiliti...","CRE Account Manager: Portfolio Loan Servicing & Compliance",[109],["B","3325662906"],"Work at KeyBank","5 days ago","/jobs/3325662906-cre-account-manager-portfolio-loan-servicing-compliance","/jobs?keyword=KeyBank","/jobs?keyword=CRE+Account+Manager%3A+Portfolio+Loan+Servicing+%26+Compliance",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},["D",1777381200000],"American AgCredit","Basic Function
The Retail Documentation Specialist is responsible for managing the document preparation process. This includes reviewing and drafting a wide variety of loan documents for mortgage and commercial loans, loan servicing actions, and legal documentation to expedite processing in a centralized loan documentation department.

Essential Duties

Research and analyze loan packages including diverse and mixed collateral options, to independently prepare loan documentation according to loan request and approval for moderately complex loans, with general direction for more complex loans. Documents can include master and supplemental loan agreements, promissory notes, security documents and release documents. Types of loans include operating, equipment purchase, debt refinance and real estate purchase.

Manage loan preparation for loan servicing actions, which include assumptions, partial releases of personal and/or real property, lot line adjustments, consents to easements, logging permits, re‑amortizations and releases of liability. Draft documentation to create, waive or modify loan covenants and conditions, loan defaults, interest rate changes and changes in security ownership.

Independently examine each loan transaction. Recognize and resolve discrepancies in instructions and noncompliance with policies and procedures, and instruct staff appropriately. Request clarification and supporting documentation from lenders, loan underwriters, and support staff to ensure accuracy.

Ensure all loan controls and closing conditions for the approved loan transaction are reflected in the final loan documents.

Review and interpret trust certifications and entity documentation to determine authority of non‑complex signers, which may involve multiple and various types of entities. Prepare documentation necessary to obtain authorizations for loan transaction.

Review and analyze appraisal reports to determine the collateral valued for the transaction, owners of collateral and the necessary security documentation needed to perfect AAC’s lien on real property as well as associated personal property.

Independently examine personal property and real property searches, preliminary title/commitment reports and copies of other lien filings to confirm that American AgCredit’s lien position meets approved requirements. Prepare subordination and other documents necessary to perfect American AgCredit’s lien on collateral. Identify any potential closing issues and appropriately prepare documentation required for closing to satisfy issue.

Draft escrow instructions for real property secured transactions, determining appropriate level of coverage is required with necessary title endorsements, American AgCredit’s lien will be subject to appropriately approved title exceptions, and requirements comply with American AgCredit policies and procedures.

Compose and prepare correspondence; edit and proof various loan related documents. Create/draft loan conditions precedent, financial covenants and post‑close loan conditions.

Answer inquiries and provide information to branch personnel, and/or direct other inquiries to the appropriate person. Identify and provide details of deficiencies in loan documentation information and packages to gain more efficiency and provide better customer service.

Perform other functions assigned.

Levels of Supervision
Works under limited direction of the Regional Documentation Manager. Makes independent decisions.

Typical Education and Experience

High school diploma, plus at least two years of post‑high school education is required.

Three (3) years’ experience documenting mortgage and/or commercial loans, title company record searching, and/or escrow experience is required.

Knowledge of legal requirements for documenting loans secured by real and personal property; understanding of title insurance practices and procedures.

Demonstrated ability to generate highly accurate work and make independent decisions.

Prioritization / Time Management: Demonstrates ability to assess multiple tasks or issues which are competing for a limited amount of time or resources and determine the order in which each will be addressed; sets priorities, goals, and timetables to achieve maximum productivity.

Ability to work on tight time constraints, problem solve and negotiate deadlines and perform multiple tasks simultaneously including preparing loan documents and facilitating revisions to previously completed loan documents.

Continuous Learning: Takes initiative for learning and development by acquiring and refining of technical and professional skills needed in job related areas; proactively seeks performance feedback and identifies approaches to improve own performance.

Exceptional written and verbal communication skills.

Exceptional interpersonal skills.

Ability to use software and information technology to collect, organize, retrieve, maintain and disseminate information. Ability to use technology in new or complex situations.

Job Requirements
Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work.

Remote/Hybrid Work
Part‑time remote and onsite employees will work with managers to determine schedules. Part‑time remote employees will work with their managers to determine when and how often they are needed onsite.

Pay Range
Minimum $52,567.77 – Max $86,211.15 Annual.

Reflected is the national base pay range and title offered for this job at the current level.

Compensation, title, and job level may be adjusted based on candidate qualifications including but not limited to achievements, skills, experience, or work location.

Salary offered, within the applicable range, is one component of the total rewards package offered to candidates.

Benefits

Commitment to agriculture and the communities we serve

Family friendly work environment

Investment in employee development

Medical, Dental and Vision coverage

Outstanding 401k – automatic 3% employer contribution, plus match up to 6%

Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)

Competitive Incentive Compensation Plan

Disability & Life Insurance

Employee mental, physical, and financial wellness programs

The position is bonus eligible based on association and personal performance

EEO Statement
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above. If you need assistance or an accommodation due to a disability, you may contact us at jobs@agloan.com.

#J-18808-Ljbffr
","Basic Function
The Retail Documentation Specialist is responsible for managing the document preparation process. This includes reviewing and dr...","Loan Documentation Specialist - Retail",[124],["B","3516139834"],"Work at American AgCredit","19 hours ago","/jobs/3516139834-loan-documentation-specialist-retail","Stockton, CA, United States","/jobs?keyword=American+AgCredit","/jobs?location=Stockton%2C+CA%2C+United+States","/jobs?keyword=Loan+Documentation+Specialist+-+Retail",{"_65":66,"_67":125,"_69":126,"_71":127,"_73":128},"Stockton","Stockton, CA, United States, 95202","CA","95202",["D",1777381200000],"Colliers International","Colliers International is seeking a Loan Servicing Administrator in Minneapolis. This full-time role involves processing construction draws, escrow disbursing, and coordinating loan closings for commercial real estate loans. Candidates should have a Bachelor's degree, 5+ years of experience in real estate or banking, and solid knowledge of mortgage documents. The compensation range is $90,000 - $100,000, plus a discretionary bonus. Remote work is also an option.
#J-18808-Ljbffr
","Colliers International is seeking a Loan Servicing Administrator in Minneapolis. This full-time role involves processing construction draws, escrow...","Senior CRE Loan Servicing Administrator",[142],["B","3516097551"],"Work at Colliers International","/jobs/3516097551-senior-cre-loan-servicing-administrator","Minneapolis, MN, United States","/jobs?keyword=Colliers+International","/jobs?location=Minneapolis%2C+MN%2C+United+States","/jobs?keyword=Senior+CRE+Loan+Servicing+Administrator",{"_65":66,"_67":143,"_69":144,"_71":145,"_73":146},"Minneapolis","Minneapolis, MN, United States, 55400","MN","55400",1072,"name","Hearst Television","agency","logo","slug","hearst-television","

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Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale plann Commercial, Specialist, Mortgage, Processing, Senior, Real Estate, Banking, Business Services\n","descriptionText","Senior Commercial Mortgage Loan Administration Specialist-CRE Loan Servicing Wells Fargo Marketing & Communications Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio. Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale plann Commercial, Specialist, Mortgage, Processing, Senior, Real Estate, Banking, Business Services","Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio. 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Join the leading career community for creative, marketing, and media professionals.","Sign Up | Creative, Marketing & Media Job Search",{"_36":295},{"_148":31,"_282":294},{"_288":289,"_290":291,"_292":293},"href","https://www.mediabistro.com/create-alert","rel","canonical","tagName","link","Never miss an opportunity. Sign up for free email alerts and get the latest jobs in social media, graphic design, writing, and marketing delivered to your inbox.","Create Job Alerts | Media, Marketing & Creative Job Alerts",[392,393],{"_36":390,"_352":391,"_31":39},"unlimitedJobsEmail","clients@mediabistro.com","enterpriseCta",{"_386":387,"_388":389},{"_383":75,"_384":75,"_385":75},"mediaBoardSection",{"_36":373,"_352":374,"_31":375,"_376":377,"_371":378},"rolesSection",{"_36":368,"_352":369,"_31":370,"_371":372},"testimonialsSection",{"_36":365,"_352":366,"_31":367},"testimonials",[353,354,355],"employersSection",{"_36":351,"_352":241},"employerLogos",[315,316,317,318,319,320,321,322,323,324,325,326],{"_148":349,"_328":350},{"_148":347,"_328":348},{"_148":345,"_328":346},{"_148":343,"_328":344},{"_148":341,"_328":342},{"_148":339,"_328":340},{"_148":337,"_328":338},{"_148":335,"_328":336},{"_148":333,"_328":334},{"_148":149,"_328":332},{"_148":330,"_328":331},{"_148":327,"_328":329},"Leaf Group","image","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/leaf-group-400x200.png","Cox Enterprises","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/cox-enterprises-400x200.png","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/hearst-television-400x200.png","Future","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/future-400x200.png","Fox Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/fox-corporation-400x200.png","Penguin Random House","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penguin-random-house-400x200.png","Springer Nature","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/springer-nature-400x200.png","Penske Media Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penske-media-corporation-400x200.png","Dotdash","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/dotdash-400x200.png","Meredith","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/meredith-400x200.png","Bloomberg","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/bloomberg-400x200.png","NBCUniversal","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/nbc-universal-400x200.png","Media and Creative Employers on","subtitle",{"_356":362,"_358":363,"_151":364},{"_356":349,"_358":361,"_151":350},{"_356":357,"_358":359,"_151":360},"company","The Taunton Press","quote","What we like best about Mediabistro is the quality of targeted talent they deliver through their job board portal. 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Other job boards don't always produce the specialized talent my hiring teams are looking for, and I feel like I can find that talent through Mediabistro.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/huff-post-400x200.png","Trusted by Leading Media","and Creative Employers","See why top publishers, agencies, and brands rely on us to find exceptional talent.","Hire Remote and Local Talent","Across Every Media Vertical","Whether you are building an in-office team or seeking remote talent, access a specialized network of professionals in editorial, publishing, influencer marketing, and AI content strategy. Find candidates—from prompt engineers to production leads—who are ready to contribute from anywhere.","imageAlt","Media roles infographic","The #1 Destination for Media","and Creative Talent","Connect with top-tier full-time and freelance media professionals. 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