Tekmetric is hiring: Senior Site Reliability Engineer in Houston
Tekmetric, Houston, TX, United States
See How Christian Brothers Automotive Scaled to 300+ Locations with Tekmetric
Empowering Shops with Data-Driven Growth
We love to build—whether it’s our people, processes, technology, or relationships within the auto repair industry. From the start, Tekmetric set out to be different: in how we treat our customers, how we work together, and the results we deliver.
If you thrive on collaboration, innovation, and pushing boundaries, there’s a place for you here. At Tekmetric, we empower our people to make an impact. We believe in supporting one another and constantly evolving, with endless opportunities to innovate—both as professionals and as individuals.
Join us in driving change and pushing what’s possible. If this sounds like you, we’d love to meet you!
Our Pillars of Excellence
ADOPT A GROWTH MINDSET
SHARE THE WHY
THINK TEAM FIRST
DRIVE IMPACT
TAKE OWNERSHIP
PRACTICE BLAMELESS PROBLEM-SOLVING
MAKE DATA-DRIVEN DECISIONS
TAKE INTELLIGENT RISKS
ACT WITH INTEGRITY
SHARE INFORMATION
DEBATE, THEN ALIGN
DO WHAT’S BEST FOR THE CUSTOMER
PAY ATTENTION TO THE DETAILS
BE A TEKMETRIC AMBASSADOR
LISTEN GENEROUSLY
SPEAK COURAGEOUSLY
HONOR COMMITMENTS
CONNECT WITH EACH OTHER
BE A FANATIC ABOUT RESPONSE TIME
SHOW MEANINGFUL APPRECIATION
MAKE HEALTHY CHOICES
KEEP THINGS FUN
Culture Highlights
Tekmetric exceeded my expectations from day one. The welcoming onboarding and shared values make it inspiring to work with passionate individuals focused on supporting shop owners with transparency, empathy, and kindness. – Aaron Szafran, Partner Manager
Tekmetric is the ultimate place to grow your career, with a culture that encourages smart risks and a passion for excellence. Working alongside others committed to delivering the best pushes me daily. – Ferial Koutani, Product Manager
Benefits & Perks
We value the health, happiness, and wellbeing of every person on our team. Our goal is to make sure everyone enjoys coming to work, but also has the time and zeal to live their life to the fullest when they clock out.
We offer competitive pay and a positive, supportive environment in which you can grow. We match your 401(k) contribution 100%, up to 6%, and you are 100% vested on Day One.
Time Off & Flexibility
In addition to generous PTO, we offer floating holidays, 100% coverage of medical/vision/dental/Disability/Life and AD&D premiums, and 50% coverage of medical premiums for employees’ spouse, children, and family. We also provide fully paid parental leave, adoption assistance, and compassionate leave.
We have many remote and hybrid working options, including work-from-home.
Professional Development
We offer quarterly stipends for health, mindfulness memberships, subscriptions, training, technology, and classes. We also provide financial assistance for continuing education.
Current Openings
To make a difference, be part of something different. Check out our open positions and submit an application today.
Account Executive
We are looking for high-energy and independent sales professionals to be an integral part of a quickly growing sales team! As an Account Executive at Tekmetric, you’ll play a key role in driving new business growth and shaping the future of our customer relationships. You’ll own the full sales cycle, from prospecting and demoing to negotiating and closing, while collaborating closely with cross-functional teams to ensure every customer finds value in our platform.
Accounting & Analytics Roles
In this role, you will be responsible for helping the accounting team with month-end close special business line reporting and variable compensation calculations. You will support the accounting department with owning multiple reports ensuring data integrity and accuracy. This role requires advanced analytical skills.
Channel Partnerships Manager
Our Channel Partnerships Managers will work with some of the most established players in the automotive industry to form and strengthen partner relationships with Tekmetric.
Customer Success Managers
As a Mid-Market Customer Success Manager (CSM), you’ll own relationships across a strategic book of 40–60 multi-location automotive repair businesses, driving value realization, retention, and expansion. As an SMB Customer Success Manager (CSM), you’ll help hundreds of automotive repair shops succeed with Tekmetric, delivering value through digital touchpoints and scalable programs.
IT Systems Administrator
We’re looking for a high-performing IT Systems Administrator who thrives in a fast-paced, growth-oriented environment.
Customer Onboarding Lead
Great opportunity for an experienced people leader to join and manage a scaling team of Customer Onboarding Managers.
Payments Development Representative
The Payments Development Representative is responsible for driving adoption of Tekmetric Payments within our existing customer base. You will contact shops, share operational value of switching to integrated payments, qualify interest, book attended demos, and manage a list-based outbound motion with the Payments team.
Sales Development Representative
Our Sales Development Representatives will partner with our sales team to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through generating qualified leads.
Salesforce System Administrator
We’re seeking a skilled Salesforce System Administrator to manage and optimize our Salesforce environments, ensuring seamless functionality to support reporting, compliance, and business operations.
Senior ABM Manager
As a Senior ABM Manager, you'll build and scale an ABM function to drive Tekmetric's brand awareness, engagement, and customer acquisition efforts through the orchestration and execution of a tiered ABM strategy across various channels.
Senior Event Manager
Tekmetric is seeking a strategic, results-driven Senior Event Manager to lead the planning and execution of high-impact events, including our flagship Tektonic industry conference, national tradeshows, and regional field events.
Customer Support Lead
In this role, you lead our Customer Support department with the goal of driving successful outcomes and long-term customer satisfaction. You will manage KPIs like response times, CSAT, NPS, and renewal rates.
Product Strategy Lead
You will be responsible for guiding the product strategy and roadmap, as well as managing the development, launch, and ongoing optimization of the product.
Senior Product Operations Manager
The Senior Product Operations Manager is the strategic and analytical operator to shape how product initiatives are brought to life and measured across Tekmetric.
Senior Software Engineer
Tekmetric is looking for a Senior Software Engineer to take part in the full development lifecycle, from ideation and brainstorming to implementation and testing.
Senior Visual Designer
As our Senior Visual Designer, you’ll help shape the next evolution of the Tekmetric brand, designing initiatives for large-scale events and campaigns.
Cloud Infrastructure Engineer
We’re looking for someone to design and maintain scalable, secure cloud infrastructure that supports strong system performance and business growth, focusing on automation and monitoring.
Talent Acquisition Manager
We’re looking for a high-energy, relationship-driven Talent Acquisition Manager (Recruiter) to own full-cycle recruiting for all roles, acting as a true partner to hiring managers and champion of candidate experience.
Talent Acquisition Specialist
We are looking for a detail-oriented and proactive Talent Acquisition Specialist to build strong talent pipelines and deliver a seamless, positive experience for every candidate.
#J-18808-Ljbffr
Empowering Shops with Data-Driven Growth
We love to build—whether it’s our people, processes, technology, or relationships within the auto repair industry. From the start, Tekmetric set out to be different: in how we treat our customers, how we work together, and the results we deliver.
If you thrive on collaboration, innovation, and pushing boundaries, there’s a place for you here. At Tekmetric, we empower our people to make an impact. We believe in supporting one another and constantly evolving, with endless opportunities to innovate—both as professionals and as individuals.
Join us in driving change and pushing what’s possible. If this sounds like you, we’d love to meet you!
Our Pillars of Excellence
ADOPT A GROWTH MINDSET
SHARE THE WHY
THINK TEAM FIRST
DRIVE IMPACT
TAKE OWNERSHIP
PRACTICE BLAMELESS PROBLEM-SOLVING
MAKE DATA-DRIVEN DECISIONS
TAKE INTELLIGENT RISKS
ACT WITH INTEGRITY
SHARE INFORMATION
DEBATE, THEN ALIGN
DO WHAT’S BEST FOR THE CUSTOMER
PAY ATTENTION TO THE DETAILS
BE A TEKMETRIC AMBASSADOR
LISTEN GENEROUSLY
SPEAK COURAGEOUSLY
HONOR COMMITMENTS
CONNECT WITH EACH OTHER
BE A FANATIC ABOUT RESPONSE TIME
SHOW MEANINGFUL APPRECIATION
MAKE HEALTHY CHOICES
KEEP THINGS FUN
Culture Highlights
Tekmetric exceeded my expectations from day one. The welcoming onboarding and shared values make it inspiring to work with passionate individuals focused on supporting shop owners with transparency, empathy, and kindness. – Aaron Szafran, Partner Manager
Tekmetric is the ultimate place to grow your career, with a culture that encourages smart risks and a passion for excellence. Working alongside others committed to delivering the best pushes me daily. – Ferial Koutani, Product Manager
Benefits & Perks
We value the health, happiness, and wellbeing of every person on our team. Our goal is to make sure everyone enjoys coming to work, but also has the time and zeal to live their life to the fullest when they clock out.
We offer competitive pay and a positive, supportive environment in which you can grow. We match your 401(k) contribution 100%, up to 6%, and you are 100% vested on Day One.
Time Off & Flexibility
In addition to generous PTO, we offer floating holidays, 100% coverage of medical/vision/dental/Disability/Life and AD&D premiums, and 50% coverage of medical premiums for employees’ spouse, children, and family. We also provide fully paid parental leave, adoption assistance, and compassionate leave.
We have many remote and hybrid working options, including work-from-home.
Professional Development
We offer quarterly stipends for health, mindfulness memberships, subscriptions, training, technology, and classes. We also provide financial assistance for continuing education.
Current Openings
To make a difference, be part of something different. Check out our open positions and submit an application today.
Account Executive
We are looking for high-energy and independent sales professionals to be an integral part of a quickly growing sales team! As an Account Executive at Tekmetric, you’ll play a key role in driving new business growth and shaping the future of our customer relationships. You’ll own the full sales cycle, from prospecting and demoing to negotiating and closing, while collaborating closely with cross-functional teams to ensure every customer finds value in our platform.
Accounting & Analytics Roles
In this role, you will be responsible for helping the accounting team with month-end close special business line reporting and variable compensation calculations. You will support the accounting department with owning multiple reports ensuring data integrity and accuracy. This role requires advanced analytical skills.
Channel Partnerships Manager
Our Channel Partnerships Managers will work with some of the most established players in the automotive industry to form and strengthen partner relationships with Tekmetric.
Customer Success Managers
As a Mid-Market Customer Success Manager (CSM), you’ll own relationships across a strategic book of 40–60 multi-location automotive repair businesses, driving value realization, retention, and expansion. As an SMB Customer Success Manager (CSM), you’ll help hundreds of automotive repair shops succeed with Tekmetric, delivering value through digital touchpoints and scalable programs.
IT Systems Administrator
We’re looking for a high-performing IT Systems Administrator who thrives in a fast-paced, growth-oriented environment.
Customer Onboarding Lead
Great opportunity for an experienced people leader to join and manage a scaling team of Customer Onboarding Managers.
Payments Development Representative
The Payments Development Representative is responsible for driving adoption of Tekmetric Payments within our existing customer base. You will contact shops, share operational value of switching to integrated payments, qualify interest, book attended demos, and manage a list-based outbound motion with the Payments team.
Sales Development Representative
Our Sales Development Representatives will partner with our sales team to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through generating qualified leads.
Salesforce System Administrator
We’re seeking a skilled Salesforce System Administrator to manage and optimize our Salesforce environments, ensuring seamless functionality to support reporting, compliance, and business operations.
Senior ABM Manager
As a Senior ABM Manager, you'll build and scale an ABM function to drive Tekmetric's brand awareness, engagement, and customer acquisition efforts through the orchestration and execution of a tiered ABM strategy across various channels.
Senior Event Manager
Tekmetric is seeking a strategic, results-driven Senior Event Manager to lead the planning and execution of high-impact events, including our flagship Tektonic industry conference, national tradeshows, and regional field events.
Customer Support Lead
In this role, you lead our Customer Support department with the goal of driving successful outcomes and long-term customer satisfaction. You will manage KPIs like response times, CSAT, NPS, and renewal rates.
Product Strategy Lead
You will be responsible for guiding the product strategy and roadmap, as well as managing the development, launch, and ongoing optimization of the product.
Senior Product Operations Manager
The Senior Product Operations Manager is the strategic and analytical operator to shape how product initiatives are brought to life and measured across Tekmetric.
Senior Software Engineer
Tekmetric is looking for a Senior Software Engineer to take part in the full development lifecycle, from ideation and brainstorming to implementation and testing.
Senior Visual Designer
As our Senior Visual Designer, you’ll help shape the next evolution of the Tekmetric brand, designing initiatives for large-scale events and campaigns.
Cloud Infrastructure Engineer
We’re looking for someone to design and maintain scalable, secure cloud infrastructure that supports strong system performance and business growth, focusing on automation and monitoring.
Talent Acquisition Manager
We’re looking for a high-energy, relationship-driven Talent Acquisition Manager (Recruiter) to own full-cycle recruiting for all roles, acting as a true partner to hiring managers and champion of candidate experience.
Talent Acquisition Specialist
We are looking for a detail-oriented and proactive Talent Acquisition Specialist to build strong talent pipelines and deliver a seamless, positive experience for every candidate.
#J-18808-Ljbffr