Mediabistro logo
job logo

Business Development Coordinator

Goodson Acura, Dallas, TX, United States


Job Summary
Goodson Acura, a reputable and established car dealership in Dallas, Texas, is seeking a dynamic and motivated individual for the position of Business Development Coordinator. As a Business Development Coordinator, you will be responsible for identifying and cultivating new business opportunities, building and maintaining relationships with clients, and driving service for Goodson Acura. This is a full‑time, individual contributor role with a hourly and commission structure in the fast‑paced and exciting auto industry.

Compensation & Benefits

Competitive base compensation

Commission structure based on service performance

Comprehensive benefits package including medical, dental, and vision insurance, paid time off, and 401k options

Opportunity for career growth and advancement within a reputable organization

Responsibilities

Receive inbound and conduct outbound calls to drive traffic for the service department by setting appointments for prospective customers

Updating and maintaining customer information in database systems

Following up on customer visits to ensure customer satisfaction

Ensures the protection of customer information by continually following information security procedures

Addressing customer concerns and issues or escalating as needed

Coordinating questions and issues with the appropriate department personnel

Directing customers to the appropriate department or point‑of‑contact

Providing courteous and efficient electronic and phone customer service assistance

Taking ownership of the customer experience by immediately addressing and resolving issues

Assisting and coordinating customers to minimize wait time and promote the most effective service method as required

Requirements

High school diploma or GED

Minimum one‑year customer service

Exceptional interpersonal skills and excellent communication skills

Demonstrated proficiency in the use of computers, software applications, and technology systems

Motivated self‑starter able to establish and meet production goals

Time management, professional dress, and behavior are all required for this position

Friendly and customer service focused

Proven ability to multi‑task

EEOC Statement
Goodson Acura is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, or any other status protected by law. We celebrate diversity and strive to provide an inclusive and welcoming environment for all employees.

#J-18808-Ljbffr