Portfolio Community Manager
FirstService Residential, Scottsdale, AZ, United States
Job Overview
In conjunction with the Regional Manager and Board of Directors, the Portfolio Manager will manage the business of the associations assigned to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.
Compensation
$65k annually. FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities
Responsible for operations and administrative management of assigned communities
Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
Track non‑compliance/violation issues, send appropriate notices according to established policies
Review invoices daily
Manage architectural control process ensuring compliance with established design guidelines and policies for design review
Inspect building and exterior common areas, building systems, landscape and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner
Perform compliance/violation tours in accordance with the Association’s compliance policy
Attend monthly landscape walks and other vendor meetings as necessary
Establish, draft, execute and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices
Secure competitive contract bids, present comparative bid reviews, supervise and ensure compliance of all executed contract terms and conditions and oversee community and contractor liability insurance requirements
Review monthly financials with the Regional Director and Board when necessary
Plan, organize and assist the Board in conducting Board and annual membership meetings
Attend board meetings as required for each Association
Skills And Qualifications
Financial Literacy
Exceptional interpersonal and communication skills resulting in strong working relationships
Affinity for problem solving with the ability to work through change
Able to identify issues and resolve before problems arise
Able to work independently with little supervision
Superb judgment and decision-making skills
Able to prioritize and adjust to incoming demands
Education And Experience
5+ years of hospitality/customer service experience required
CMCA or M100 certification a plus
Property management experience preferred
Physical Requirements
Sit at a desk using a computer in an office setting
Walk and move throughout the community common areas and facilities
Sit and stand for moderate periods of time
Supervisory Responsibility
Yes
Work Location
Scottsdale Corporate Office; 9000 E Pima Center Pkwy Scottsdale, AZ 85258
Work Hours
Monday – Friday, 8a – 5p with some evenings and weekend
Travel Requirements
Some local travel with use of personal vehicle.
What We Offer
10 company paid holidays
Paid volunteer time
Paid sick and vacation time
Medical, dental, vision
HSA and FSA
Company paid life insurance and Employee Assistance Plan
Supplemental life, disability, accident, critical illness, hospital indemnity
Identity theft, legal services
Pet insurance
401(k) with company match
About Us
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, visit https://www.fsresidential.com/arizona/
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage:
We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed:
The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations:
Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144:
Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
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In conjunction with the Regional Manager and Board of Directors, the Portfolio Manager will manage the business of the associations assigned to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.
Compensation
$65k annually. FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities
Responsible for operations and administrative management of assigned communities
Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
Track non‑compliance/violation issues, send appropriate notices according to established policies
Review invoices daily
Manage architectural control process ensuring compliance with established design guidelines and policies for design review
Inspect building and exterior common areas, building systems, landscape and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner
Perform compliance/violation tours in accordance with the Association’s compliance policy
Attend monthly landscape walks and other vendor meetings as necessary
Establish, draft, execute and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices
Secure competitive contract bids, present comparative bid reviews, supervise and ensure compliance of all executed contract terms and conditions and oversee community and contractor liability insurance requirements
Review monthly financials with the Regional Director and Board when necessary
Plan, organize and assist the Board in conducting Board and annual membership meetings
Attend board meetings as required for each Association
Skills And Qualifications
Financial Literacy
Exceptional interpersonal and communication skills resulting in strong working relationships
Affinity for problem solving with the ability to work through change
Able to identify issues and resolve before problems arise
Able to work independently with little supervision
Superb judgment and decision-making skills
Able to prioritize and adjust to incoming demands
Education And Experience
5+ years of hospitality/customer service experience required
CMCA or M100 certification a plus
Property management experience preferred
Physical Requirements
Sit at a desk using a computer in an office setting
Walk and move throughout the community common areas and facilities
Sit and stand for moderate periods of time
Supervisory Responsibility
Yes
Work Location
Scottsdale Corporate Office; 9000 E Pima Center Pkwy Scottsdale, AZ 85258
Work Hours
Monday – Friday, 8a – 5p with some evenings and weekend
Travel Requirements
Some local travel with use of personal vehicle.
What We Offer
10 company paid holidays
Paid volunteer time
Paid sick and vacation time
Medical, dental, vision
HSA and FSA
Company paid life insurance and Employee Assistance Plan
Supplemental life, disability, accident, critical illness, hospital indemnity
Identity theft, legal services
Pet insurance
401(k) with company match
About Us
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, visit https://www.fsresidential.com/arizona/
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage:
We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed:
The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations:
Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144:
Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
#J-18808-Ljbffr