Administration - Administrative Assistant/Communications Coordinator
East Pennsboro Township, Enola, PA, United States
Administrative Assistant/Communications Coordinator
Administrative Assistant/Communications Coordinator
*Public Meeting Attendance as well as other off-hour meetings as requested or needed with prior notification.
Position Overview:
The Administrative Assistant / Communications Coordinator is a key member of the Township Administration team, responsible for delivering professional and courteous support to both the public and staff. This role combines strong administrative skills with strategic communication responsibilities to ensure efficient public engagement and internal coordination. The position supports the development and promotion of the Township’s identity, mission, and vision through the creation of brochures, news releases, and outreach materials. It also manages internal and external communication strategies, serves as the first point of contact for administrative inquiries, and provides coordination for departmental projects, public boards, and community initiatives.
Key Responsibilities:
Public Communications & Community Engagement
Develop, write, and manage content for Township communications, including press releases, newsletters, website updates, social media posts, and community alerts. Coordinate the promotion of Township programs, projects, services, and special events to engage and inform residents.
Oversee and maintain the Township’s website and social media channels to ensure timely and accurate updates.
Manage visual content creation and photography for communications, including arranging media coverage as needed.
Support emergency communications and work closely with relevant departments during critical events.
Assist in tracking and reporting communication metrics, public feedback, and engagement data.
Serve as a point of contact for resident inquiries related to communications and public information.
Coordinate interdepartmental communications and outreach and provide administrative assistance for key service areas, including Sewer & Sanitation, Housing & Community Development, Recreation, and Emergency Management.
Maintain and distribute the Township employee contact directory, and internal communication systems.
Prepare and distribute agendas and meeting minutes for Township Boards and Committees and track term expirations and appointments.
Organize the administrative operations and systems of the Board of Commissioners’ meetings scheduled for 1 or 2 Wednesday evenings per month.
Manage the intake, processing, and distribution of Right-to-Know requests in compliance with applicable laws.
Administer the annual health licensing program for local businesses and food establishments, coordinating with appropriate departments and ensuring timely payments and renewals.
Conduct research and compile information to support departmental projects, outreach efforts, or public inquiries.
Required Skills and Qualifications
High school diploma or GED required; prior office experience preferred.
Strong time-management skills with the ability to prioritize tasks effectively.
Excellent verbal and written communication skills.
Strong interpersonal and customer service abilities.
Proficiency in Microsoft Office Suite or related software.
Must obtain emergency management, communication, and administrative certifications as assigned.
Exceptional organizational skills and attention to detail.
Basic knowledge of clerical procedures, including recordkeeping and filing systems.
Ability to quickly learn and understand department functions, policies, and applicable laws.
Ability to work independently and adapt to various situations.
Must be able to lift or move up to 15–20 lbs.
Please submit completed applications to:
For a paper application or for assistance filling out an application, please visit the Township Building room 103.
#J-18808-Ljbffr
Administrative Assistant/Communications Coordinator
*Public Meeting Attendance as well as other off-hour meetings as requested or needed with prior notification.
Position Overview:
The Administrative Assistant / Communications Coordinator is a key member of the Township Administration team, responsible for delivering professional and courteous support to both the public and staff. This role combines strong administrative skills with strategic communication responsibilities to ensure efficient public engagement and internal coordination. The position supports the development and promotion of the Township’s identity, mission, and vision through the creation of brochures, news releases, and outreach materials. It also manages internal and external communication strategies, serves as the first point of contact for administrative inquiries, and provides coordination for departmental projects, public boards, and community initiatives.
Key Responsibilities:
Public Communications & Community Engagement
Develop, write, and manage content for Township communications, including press releases, newsletters, website updates, social media posts, and community alerts. Coordinate the promotion of Township programs, projects, services, and special events to engage and inform residents.
Oversee and maintain the Township’s website and social media channels to ensure timely and accurate updates.
Manage visual content creation and photography for communications, including arranging media coverage as needed.
Support emergency communications and work closely with relevant departments during critical events.
Assist in tracking and reporting communication metrics, public feedback, and engagement data.
Serve as a point of contact for resident inquiries related to communications and public information.
Coordinate interdepartmental communications and outreach and provide administrative assistance for key service areas, including Sewer & Sanitation, Housing & Community Development, Recreation, and Emergency Management.
Maintain and distribute the Township employee contact directory, and internal communication systems.
Prepare and distribute agendas and meeting minutes for Township Boards and Committees and track term expirations and appointments.
Organize the administrative operations and systems of the Board of Commissioners’ meetings scheduled for 1 or 2 Wednesday evenings per month.
Manage the intake, processing, and distribution of Right-to-Know requests in compliance with applicable laws.
Administer the annual health licensing program for local businesses and food establishments, coordinating with appropriate departments and ensuring timely payments and renewals.
Conduct research and compile information to support departmental projects, outreach efforts, or public inquiries.
Required Skills and Qualifications
High school diploma or GED required; prior office experience preferred.
Strong time-management skills with the ability to prioritize tasks effectively.
Excellent verbal and written communication skills.
Strong interpersonal and customer service abilities.
Proficiency in Microsoft Office Suite or related software.
Must obtain emergency management, communication, and administrative certifications as assigned.
Exceptional organizational skills and attention to detail.
Basic knowledge of clerical procedures, including recordkeeping and filing systems.
Ability to quickly learn and understand department functions, policies, and applicable laws.
Ability to work independently and adapt to various situations.
Must be able to lift or move up to 15–20 lbs.
Please submit completed applications to:
For a paper application or for assistance filling out an application, please visit the Township Building room 103.
#J-18808-Ljbffr