Floating Assistant Community Manager (Travel-Ready)
TAM Residential, Plano, TX, United States
Join TAM Residential – Where Your Career Thrives
At TAM Residential, we are more than a property management service provider for the multifamily community. We’re dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation.
Ready to be part of a team that values your success? Join us at TAM Residential and help us continue our journey of excellence in the property management industry.
TAM was named a NAA Top Employer for 2022!
JOB SUMMARY:
The Floating Assistant Community Manager provides on-site support to multiple communities within the portfolio, ensuring consistency in operations, leasing, resident relations, and financial performance. This role requires frequent travel to assigned properties, assisting Community Managers with daily operations, resident communications, reporting, and administrative tasks. The Floating Assistant Community Manager helps maintain company standards, supports staff as needed, and ensures a seamless transition during staffing changes or vacancies.
ESSENTIAL JOB FUNCTIONS:
Posting all funds collected and making daily deposits. To correctly prepare and deliver Five Day Notices on the appropriate date allowed by the lease contract (usually the 4th) every month. To keep an accurate and current delinquency report that will be submitted to the Community Manager, Regional Supervisor. To pursue all legal means of collecting delinquent rent.
To correctly process any NSF checks, including posting the entry, and notifying the resident.
To properly complete Move-Out procedures by walking the vacated apartment home, fairly and accurately assessing, and charging for existing damage or cleaning, processing the move-out in the computer via the Final Statement of Accounts.
To close the books monthly on the assigned date and time. To review and reconcile the monthly reports.
To assist all leasing associates with all leasing efforts. Performance is up to standard when there is a closing ratio of 50% or better on qualified prospects. To assist leasing associates in the coordination of move-in dates with apartment readiness. To assist with generating traffic through marketing calls. Performance is up to standard when the associate completes at least five (5) marketing calls per week. To assist with the planning and implementation of the monthly or quarterly marketing activity plan. To fully comprehend and be able to explain every paragraph of the lease contract.
To obtain renewals on expiring leases within the specific time period.
To assist the Community Manager with all resident activities and communication
To report to work on time with a neat and professional appearance. To be courteous and pleasant to residents and associates at all times.
To thoroughly understand and be able to complete all daily, weekly, and monthly reports. To understand the Community Manager’s role and reporting requirements enough to assume responsibility for same during the Community Manager’s absence.
To thoroughly understand and abide by all Fair Housing Laws.
Other duties as assigned.
SKILLS + ABILITIES:
Apply principle of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Previous experience as an Assistant Community Manager at a multi-family community.
Ability to master the use of computer and associated software packages
Entrata experience is preferred.
Must be able to travel to locations throughout the TAM Residential portfolio of properties up to 75% of the time.
The statements above are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. TAM Residential reserves the right to assign or reassign duties as needed to meet business needs.
Benefits
Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.
TAM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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At TAM Residential, we are more than a property management service provider for the multifamily community. We’re dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation.
Ready to be part of a team that values your success? Join us at TAM Residential and help us continue our journey of excellence in the property management industry.
TAM was named a NAA Top Employer for 2022!
JOB SUMMARY:
The Floating Assistant Community Manager provides on-site support to multiple communities within the portfolio, ensuring consistency in operations, leasing, resident relations, and financial performance. This role requires frequent travel to assigned properties, assisting Community Managers with daily operations, resident communications, reporting, and administrative tasks. The Floating Assistant Community Manager helps maintain company standards, supports staff as needed, and ensures a seamless transition during staffing changes or vacancies.
ESSENTIAL JOB FUNCTIONS:
Posting all funds collected and making daily deposits. To correctly prepare and deliver Five Day Notices on the appropriate date allowed by the lease contract (usually the 4th) every month. To keep an accurate and current delinquency report that will be submitted to the Community Manager, Regional Supervisor. To pursue all legal means of collecting delinquent rent.
To correctly process any NSF checks, including posting the entry, and notifying the resident.
To properly complete Move-Out procedures by walking the vacated apartment home, fairly and accurately assessing, and charging for existing damage or cleaning, processing the move-out in the computer via the Final Statement of Accounts.
To close the books monthly on the assigned date and time. To review and reconcile the monthly reports.
To assist all leasing associates with all leasing efforts. Performance is up to standard when there is a closing ratio of 50% or better on qualified prospects. To assist leasing associates in the coordination of move-in dates with apartment readiness. To assist with generating traffic through marketing calls. Performance is up to standard when the associate completes at least five (5) marketing calls per week. To assist with the planning and implementation of the monthly or quarterly marketing activity plan. To fully comprehend and be able to explain every paragraph of the lease contract.
To obtain renewals on expiring leases within the specific time period.
To assist the Community Manager with all resident activities and communication
To report to work on time with a neat and professional appearance. To be courteous and pleasant to residents and associates at all times.
To thoroughly understand and be able to complete all daily, weekly, and monthly reports. To understand the Community Manager’s role and reporting requirements enough to assume responsibility for same during the Community Manager’s absence.
To thoroughly understand and abide by all Fair Housing Laws.
Other duties as assigned.
SKILLS + ABILITIES:
Apply principle of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Previous experience as an Assistant Community Manager at a multi-family community.
Ability to master the use of computer and associated software packages
Entrata experience is preferred.
Must be able to travel to locations throughout the TAM Residential portfolio of properties up to 75% of the time.
The statements above are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. TAM Residential reserves the right to assign or reassign duties as needed to meet business needs.
Benefits
Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.
TAM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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