Automotive Service Advisor / Writer | Weekends Off | Waxahachie
Christian Brothers Automotive, Waxahachie, TX, United States
Christian Brothers Automotive
Benefits
Full Time Hourly Position + Nice Difference Bonus
Performance Based Commission
Paid Vacation & Paid Holidays
Closed Every Weekend To Spend Time With Family & Friends
Healthcare Benefits Available
Matching Retirement Plan
Locally Owned and Operated
On-Going Training & Career Advancement
Continuous Training Available Through The CBA Flywheel Learning System
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Chaplain Care Support Available
Weekly Lunches Provided
Employee Appreciation Events
Employee Discount
Team Performance Bonuses
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Job Description
Job Title: Automotive Service Advisor / Writer
Location: 1300 W. Hwy 287 Bypass Waxahachie, TX 75165
Job Overview
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing customer service activities
Shuttle guests as needed
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed
Other duties as assigned
Qualifications
Current driver’s licenses.
Driving record acceptable to our current insurance carrier.
Proficiency in Windows-based computer software and automotive store applications.
Experience in Automotive Customer Service and or Automotive Service Sales preferred.
Team player: Demonstrated ability to work effectively with others, contributing positively to team dynamics and achieving shared goals.
Adaptability: Flexibility in handling change, shifting priorities, and dealing with diverse personalities and work styles.
Physical Requirements
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm.
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
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Benefits
Full Time Hourly Position + Nice Difference Bonus
Performance Based Commission
Paid Vacation & Paid Holidays
Closed Every Weekend To Spend Time With Family & Friends
Healthcare Benefits Available
Matching Retirement Plan
Locally Owned and Operated
On-Going Training & Career Advancement
Continuous Training Available Through The CBA Flywheel Learning System
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Chaplain Care Support Available
Weekly Lunches Provided
Employee Appreciation Events
Employee Discount
Team Performance Bonuses
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Job Description
Job Title: Automotive Service Advisor / Writer
Location: 1300 W. Hwy 287 Bypass Waxahachie, TX 75165
Job Overview
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing customer service activities
Shuttle guests as needed
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed
Other duties as assigned
Qualifications
Current driver’s licenses.
Driving record acceptable to our current insurance carrier.
Proficiency in Windows-based computer software and automotive store applications.
Experience in Automotive Customer Service and or Automotive Service Sales preferred.
Team player: Demonstrated ability to work effectively with others, contributing positively to team dynamics and achieving shared goals.
Adaptability: Flexibility in handling change, shifting priorities, and dealing with diverse personalities and work styles.
Physical Requirements
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm.
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
#J-18808-Ljbffr