Senior Microsoft Copilot Engineer (Chicago)
Request Technology, LLC, Chicago, IL, United States
Senior Microsoft Copilot Engineer
Salary: Open + Bonus
Location: Houston, TX or Chicago, IL
Hybrid: 3 days onsite, 2 days remote
*We are unable to provide sponsorship for this role*
Qualifications
Bachelor’s degree
5 years administering Microsoft 365 in a mid- to large-scale enterprise, including at least one year focused specifically on Microsoft Copilot.
Microsoft 365 administration expertise with hands-on support of SharePoint Online, Microsoft Teams, Exchange Online, and OneDrive for Business.
AI and Copilot integration skills including deployment and management of Microsoft 365 Copilot and Copilot Studio with a clear understanding of enterprise AI capabilities and constraints.
Security and compliance proficiency with Microsoft Purview.
Scripting and automation capability in PowerShell, plus experience with Power Automate or Power Apps to streamline administrative workflows.
Responsibilities
Implement and manage Copilot solutions by deploying, configuring, and maintaining Microsoft 365 Copilot and custom agents across departments; oversee tenant settings, licensing, and integrations with the Firm’s M365 environment.
Develop custom AI agents using Microsoft Copilot Studio to support Firm-specific workflows, ensuring proper data sources, permissions, and security boundaries across SharePoint, Teams, and other repositories.
Enhance productivity in administrative and legal workflows by partnering with staff to identify high-value AI use cases—such as email summarization, document comparison, meeting preparation, research support, and report generation.
Deliver operational support and advanced troubleshooting for Copilot, Teams, SharePoint Online, OneDrive, and related collaboration tools while serving as a Tier-2/3 escalation point; support system performance, incident response, and scheduled weekend maintenance windows; participate in the 24x7 on-call rotation for Priority-1 escalations.
Strengthen governance and compliance by working with Security Governance and Risk Management to enforce Firm policies within Copilot Guardrails and M365; implement Microsoft Purview solutions including Data Loss Prevention (DLP), retention, eDiscovery, and ethical walls
Create documentation and training resources such as SOPs, knowledge articles, and user guides; lead training sessions to promote effective use of Copilot, Copilot Studio, and M365 collaboration tools.
Salary: Open + Bonus
Location: Houston, TX or Chicago, IL
Hybrid: 3 days onsite, 2 days remote
*We are unable to provide sponsorship for this role*
Qualifications
Bachelor’s degree
5 years administering Microsoft 365 in a mid- to large-scale enterprise, including at least one year focused specifically on Microsoft Copilot.
Microsoft 365 administration expertise with hands-on support of SharePoint Online, Microsoft Teams, Exchange Online, and OneDrive for Business.
AI and Copilot integration skills including deployment and management of Microsoft 365 Copilot and Copilot Studio with a clear understanding of enterprise AI capabilities and constraints.
Security and compliance proficiency with Microsoft Purview.
Scripting and automation capability in PowerShell, plus experience with Power Automate or Power Apps to streamline administrative workflows.
Responsibilities
Implement and manage Copilot solutions by deploying, configuring, and maintaining Microsoft 365 Copilot and custom agents across departments; oversee tenant settings, licensing, and integrations with the Firm’s M365 environment.
Develop custom AI agents using Microsoft Copilot Studio to support Firm-specific workflows, ensuring proper data sources, permissions, and security boundaries across SharePoint, Teams, and other repositories.
Enhance productivity in administrative and legal workflows by partnering with staff to identify high-value AI use cases—such as email summarization, document comparison, meeting preparation, research support, and report generation.
Deliver operational support and advanced troubleshooting for Copilot, Teams, SharePoint Online, OneDrive, and related collaboration tools while serving as a Tier-2/3 escalation point; support system performance, incident response, and scheduled weekend maintenance windows; participate in the 24x7 on-call rotation for Priority-1 escalations.
Strengthen governance and compliance by working with Security Governance and Risk Management to enforce Firm policies within Copilot Guardrails and M365; implement Microsoft Purview solutions including Data Loss Prevention (DLP), retention, eDiscovery, and ethical walls
Create documentation and training resources such as SOPs, knowledge articles, and user guides; lead training sessions to promote effective use of Copilot, Copilot Studio, and M365 collaboration tools.