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E-Commerce Specialist- San Jose Job at The Salvation Army USA Western Territory

The Salvation Army USA Western Territory, San Jose, CA, United States


The Salvation Army "Doing the Most Good" – San Jose, CA – eCommerce Specialist
PAY RATE: $19.45

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program that assists men and women through a rehabilitation program. We value our employees’ dedication and contributions to maintaining and improving the effectiveness of our programs.

THE SALVATION ARMY MISSION STATEMENT: The Salvation Army is an evangelical part of the universal Christian Church whose mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

JOB SUMMARY: The eCommerce Specialist is responsible for creating, optimizing, and managing product listings to expand and increase sales on our online platform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Create and optimize product listings on our eCommerce platform.

Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.

Identify opportunities to increase the quantity of merchandise available online.

Analyze sales data and customer feedback to identify areas for improvement and growth.

Use data‑driven insights to optimize product listings and recommend new product additions.

Select high‑value merchandise located at the Center/Store for sale on the online platform.

Photograph and present merchandise in a visually appealing and informative manner.

Continuously assess and improve the online shopping experience to enhance customer satisfaction.

Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.

Demonstrate efficiency, accuracy, and high productivity through effective workload management.

Display eagerness to acquire new skills and grow within the organization.

Partner with the District Sales Manager, Operations Manager, and team members in the day‑to‑day operation of the eCommerce business.

QUALIFICATIONS

High School Diploma or equivalent REQUIRED.

Excellent verbal and written communication skills in English.

Strong computer and technology skills, with focus on Windows Operating Systems (10 or higher) and Microsoft Office (Word, Excel, etc.).

Knowledge of online selling platforms and proficiency in Photoshop is preferred.

Strong analytical skills and proficiency in using analytic tools.

Familiarity with SEO best practices.

Ability to work collaboratively in a team environment.

Ability to work independently with minimal supervision.

Ability to work under pressure and multitask.

Typing speed of at least 40 words per minute.

Experience identifying high‑quality and designer brand merchandise.

Must have 2‑4 years of customer service and/or retail experience.

PHYSICAL REQUIREMENTS

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.

Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.

Ability to lift or move up to 50 lbs.

Ability to perform various repetitive motion tasks.

Close vision required due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Please apply directly for this position at the employer’s website.

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