The Salvation Army USA Western Territory is hiring: E-commerce Specialist- Torra
The Salvation Army USA Western Territory, Torrance, CA, United States
Job Title
E-COMMERCE SPECIALIST
Department & Status
RETAIL – FULL-TIME
Supervisor
E-COMMERCE SUPERVISOR or BUSINESS MANAGER
Job Summary
The Ecommerce Specialist will be responsible for hands‑on listing to expand online merchandise and optimizing content for increased visibility and sales.
Essential Duties and Responsibilities
Create and optimize product listings on the ecommerce platform.
Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
Strategically identify opportunities to increase the quantity of merchandise available online.
Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
Use data‑driven insights to optimize product listings and recommend new product additions.
Select high‑value merchandise located at the Center/Store for sale on the online platform.
Photograph and present merchandise in a visually appealing and informative manner.
Continuously assess and improve the online shopping experience to enhance customer satisfaction.
Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
Demonstrate efficiency, accuracy, and high productivity through effective workload management.
Display an eagerness to acquire new skills and grow within the organization.
Actively partner with the District Sales Manager, Operations Manager, and team members in the day‑to‑day operation of the ecommerce business.
Qualifications
High School Diploma or equivalent.
Excellent verbal and written communication skills in English.
Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and Microsoft Office Programs (Word, Excel, etc.).
Knowledge of online selling platforms and proficiency in Photoshop (preferred).
Knowledge of online selling platforms and Photoshop (required).
Strong analytical skills and proficiency in using analytic tools.
Familiarity with SEO best practices.
Experience in identifying high-quality and designer brand merchandise.
Ability to work collaboratively in a team environment.
Ability to work independently with minimal supervision.
Ability to work under pressure and multitask.
Ability to type at least 40 words per minute.
Must have 2–4 years of customer service and/or retail experience (required).
1 year of merchandising experience, including boutique (required).
Driver's License (preferred).
Physical Requirements
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and other bulk items.
Ability to lift or move up to 50 lbs.
Ability to perform various repetitive motion tasks.
Specific vision abilities required for this job include close vision requirements due to extensive computer work.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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E-COMMERCE SPECIALIST
Department & Status
RETAIL – FULL-TIME
Supervisor
E-COMMERCE SUPERVISOR or BUSINESS MANAGER
Job Summary
The Ecommerce Specialist will be responsible for hands‑on listing to expand online merchandise and optimizing content for increased visibility and sales.
Essential Duties and Responsibilities
Create and optimize product listings on the ecommerce platform.
Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
Strategically identify opportunities to increase the quantity of merchandise available online.
Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
Use data‑driven insights to optimize product listings and recommend new product additions.
Select high‑value merchandise located at the Center/Store for sale on the online platform.
Photograph and present merchandise in a visually appealing and informative manner.
Continuously assess and improve the online shopping experience to enhance customer satisfaction.
Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
Demonstrate efficiency, accuracy, and high productivity through effective workload management.
Display an eagerness to acquire new skills and grow within the organization.
Actively partner with the District Sales Manager, Operations Manager, and team members in the day‑to‑day operation of the ecommerce business.
Qualifications
High School Diploma or equivalent.
Excellent verbal and written communication skills in English.
Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and Microsoft Office Programs (Word, Excel, etc.).
Knowledge of online selling platforms and proficiency in Photoshop (preferred).
Knowledge of online selling platforms and Photoshop (required).
Strong analytical skills and proficiency in using analytic tools.
Familiarity with SEO best practices.
Experience in identifying high-quality and designer brand merchandise.
Ability to work collaboratively in a team environment.
Ability to work independently with minimal supervision.
Ability to work under pressure and multitask.
Ability to type at least 40 words per minute.
Must have 2–4 years of customer service and/or retail experience (required).
1 year of merchandising experience, including boutique (required).
Driver's License (preferred).
Physical Requirements
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and other bulk items.
Ability to lift or move up to 50 lbs.
Ability to perform various repetitive motion tasks.
Specific vision abilities required for this job include close vision requirements due to extensive computer work.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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