Network Engineer Job at Insight Global in Charlottesville
Insight Global, Charlottesville, VA, United States
Overview Insight Global is seeking a Network Engineer to work hybrid supporting one of our large financial education clients. The Network Engineer is responsible for ensuring the stability, integrity, and efficient operation of all network infrastructure systems that support and protect client business functions globally. The scope includes legacy Cisco products, Meraki and Cloud based infrastructure. The position activities range from high level design through detailed implementation, management, monitoring, and optimization. The position focus is on design support, operational stability, and global infrastructure WAN/LAN monitoring. On larger business process centric projects, this Network Engineer acts as a subject matter expert and technical team lead. The position interacts with both technical and non-technical internal customers and coordinates work with external vendors. The Network Engineer applies communication, analytical, and problem-solving skills to identify, communicate, and resolve complex issues impacting IT systems. The position will be hybrid, with onsite as required in Charlottesville VA.
Essential Functions
Manage operationally focused projects within the IT Operations department
Serve as project lead for IT efforts involving an operational technology focus
Manage communication plan, budget, schedule, and vendors on IT Operations network projects
Serve as the network subject matter expert for operational IT projects
Create and maintain documentation as it relates to system design, device configuration, monitoring processes, and management tasks
Accountable for operational technology process analysis and design
Operationalize LAN/WAN circuits and assist in network topology redesigns
Provide technical expertise on designs and assist with optimization efforts
Research, test, and source circuits and infrastructure devices from vendors
Recommend and implement system level improvements in existing network topology
Collaborate with IT managers to ensure network operations mesh with overall business requirements and schedules
Install, upgrade and manage network equipment
Determine the priorities of needed upgrades and make decisions on the appropriate equipment to use
Install and configure routers, switches, load balancers, firewalls and other network equipment
Perform hardware upgrades and system software upgrades
Collaborate with and coordinate external vendors as necessary
Resolve network problems and maintain stability of the network
Investigate and resolve complex system related performance problems – tier 3 support
Guide other staff in routine management tasks and minor issue resolution
Develop capacity planning processes to ensure a stable and scalable network
Monitor, maintain, support and optimize all networked software and associated operating systems
Oversee enterprise-wide network system monitoring processes and perform daily device checks
Operationalize maintenance and support schedules for all network devices
Investigate data flow bottlenecks and implement changes to optimize efficient, effective data transfer
Qualifications
Minimum 3 years experience in network maintenance and monitoring with minimum 2 years experience in LAN/WAN/Cloud design/troubleshooting
Experience with Palo Alto Firewall Technology
Demonstrated knowledge in Cisco Enterprise-class switches/routers, protocol optimization, network management systems, VPN implementations, Azure or other cloud based architecture, and network security required
Familiarity with remote control access solutions (Terminal Server, Virtual Desktop or Citrix) desired
Applied experience with operations and management best practices for Cisco SDWAN networks supporting voice, data and video
Bachelor’s degree in related field
CCNA, CCNP, or relevant IT networking certification
Excellent interpersonal and communication skills including written and verbal
Ability to create new and unique ideas and an entrepreneurial spirit a plus
High level of organizational and time management skills
Willingness to ask questions rather than just follow directions is required
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
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Essential Functions
Manage operationally focused projects within the IT Operations department
Serve as project lead for IT efforts involving an operational technology focus
Manage communication plan, budget, schedule, and vendors on IT Operations network projects
Serve as the network subject matter expert for operational IT projects
Create and maintain documentation as it relates to system design, device configuration, monitoring processes, and management tasks
Accountable for operational technology process analysis and design
Operationalize LAN/WAN circuits and assist in network topology redesigns
Provide technical expertise on designs and assist with optimization efforts
Research, test, and source circuits and infrastructure devices from vendors
Recommend and implement system level improvements in existing network topology
Collaborate with IT managers to ensure network operations mesh with overall business requirements and schedules
Install, upgrade and manage network equipment
Determine the priorities of needed upgrades and make decisions on the appropriate equipment to use
Install and configure routers, switches, load balancers, firewalls and other network equipment
Perform hardware upgrades and system software upgrades
Collaborate with and coordinate external vendors as necessary
Resolve network problems and maintain stability of the network
Investigate and resolve complex system related performance problems – tier 3 support
Guide other staff in routine management tasks and minor issue resolution
Develop capacity planning processes to ensure a stable and scalable network
Monitor, maintain, support and optimize all networked software and associated operating systems
Oversee enterprise-wide network system monitoring processes and perform daily device checks
Operationalize maintenance and support schedules for all network devices
Investigate data flow bottlenecks and implement changes to optimize efficient, effective data transfer
Qualifications
Minimum 3 years experience in network maintenance and monitoring with minimum 2 years experience in LAN/WAN/Cloud design/troubleshooting
Experience with Palo Alto Firewall Technology
Demonstrated knowledge in Cisco Enterprise-class switches/routers, protocol optimization, network management systems, VPN implementations, Azure or other cloud based architecture, and network security required
Familiarity with remote control access solutions (Terminal Server, Virtual Desktop or Citrix) desired
Applied experience with operations and management best practices for Cisco SDWAN networks supporting voice, data and video
Bachelor’s degree in related field
CCNA, CCNP, or relevant IT networking certification
Excellent interpersonal and communication skills including written and verbal
Ability to create new and unique ideas and an entrepreneurial spirit a plus
High level of organizational and time management skills
Willingness to ask questions rather than just follow directions is required
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
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