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Network Engineer Job at PlanIT Group, LLC in Raleigh

PlanIT Group, LLC, Raleigh, NC, United States


Job Overview
We are seeking a Network Engineer to support our client and perform LAN and Wi‑Fi monitoring and support. This individual will work independently or semi‑independently with minimal guidance. The position is onsite in Raleigh, NC and currently allows hybrid work (office 4 days a week) which may change in the future.

Job Details
Job Title: Network Engineer

Location: Raleigh, NC

Customer: Peraton / US Government Client

Schedule
Monday – Friday, 9 am – 6 pm ET with occasional on‑call rotation and after‑hours work.

Responsibilities

Troubleshoot and resolve LAN and Wi‑Fi connectivity issues, including switches, routers, and cabling.

Resolve trouble tickets generated through ServiceNow.

Document troubleshooting steps and solutions for future reference.

Assist Tier 1 support in diagnosing and resolving LAN‑related problems.

Provide Tier 2 support for LAN‑related incidents and service requests escalated from Tier 1.

Collaborate with Tier 3 LAN Engineers for complex issue resolution.

Perform duties in support of the mission as directed by Management.

Typically perform all functional duties independently.

Manage multiple projects, meet deadlines, and prioritize and manage workload.

Education and Experience

Minimum of 3–7 years of relevant network experience.

Degree from an accredited college/university in an applicable field preferred. Four additional years of experience may substitute for a degree.

Associate employee status requires oversight by more senior positions.

Minimum of 3 years of applicable network experience and support.

Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).

Strong troubleshooting and analytical skills – Layer 1 and 2.

Understanding of LAN security standards and methodologies.

Proven experience with LAN networking and wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.

Technical Skills

Proficient with ServiceNow or other ticketing systems.

Proficient with MS Office Suite, especially Excel and Teams.

Excellent written and verbal communication skills.

Strong teamwork and interpersonal skills with a collaborative mindset.

Ability to work independently and thrive in a fast‑paced, rapidly changing environment.

Continuous learning and staying up‑to‑date with the latest trends and technologies in LAN engineering.

Preferred: Cisco or other applicable networking certifications.

Security Clearance
Must be able to obtain a Position of Public Trust Clearance – US Citizen or Permanent Resident (Green Card holder). Must not have traveled outside the US for a combined total of 6 months or more in the last 5 years. Must have resided in the US for the last 5 years.

Additional Provisions

All candidates must be a US Citizen or have permanent residence status (Green Card).

Candidate must have lived in the US for the past 5 years.

Cannot have more than 6 months of travel outside the United States within the last five years. Military service excluded.

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