Extreme Networks is hiring: Intern - Lab/TAC Network Engineer in Raleigh
Extreme Networks, Raleigh, NC, United States
The Lab Network Engineer Intern will learn routing and switching protocols using Extreme Networks multi-layer Ethernet switches. The LNE will learn how to design, implement, and troubleshoot networks working in the Services Lab Operations team. Candidates should have Windows and Linux experience, basic networking knowledge, excellent communication skills, and a passion to learn technology.
The Lab Network Engineer will work in the Services Lab Operations team in Morrisville, North Carolina. They will interface directly with the Lab Manager on a regular basis.
Responsibilities
Learn Extreme Networks products, routing & switching protocols, and lab operations
Setup networking equipment for Technical Support Engineers (TSEs) to use for customer support
Partner with TSEs to help replicate customers’ network issues (software, hardware, configuration)
Assist with lab operations (racking, cabling, troubleshooting, managing equipment, etc.)
Prepare to become a Technical Support Engineer, Network Engineer, or a related position
Success For This Position Is Based On The Following
Demonstrating technical aptitude, critical thinking, and communication skills to solve problems
Passing certifications & internal training on products & network protocols
Adhering to Service Level Agreements (SLAs) for lab setups and replications
Accurately documenting work activities in a clear and concise mannerImproving lab operations and processes on an ongoing basis
Training various lab users on systems and processes
Candidate Requirements
Passion and aptitude for learning technology and solving problems
Strong written and verbal communication skills
Basic networking knowledge including Ethernet, TCP/IP, OSI model, routing and switching
Experience in a service-oriented position
Can work independently with minimal guidance as well as collaboratively with other team members
Excellent organization and time management skills
Preferred Skills
Experience working with routers and switches in a lab environment or technical support position
Knowledge of servers and virtualization (VMware, Linux, Microsoft)
Knowledge of scripting language(s)
Background Experiences
Pursuing a Bachelor’s degree in a computer or networking related field
Customer service experience, preferably in technical support
Setting up and managing home networks (wired and wireless)
Pursuing industry standard certifications
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.
#J-18808-Ljbffr
The Lab Network Engineer will work in the Services Lab Operations team in Morrisville, North Carolina. They will interface directly with the Lab Manager on a regular basis.
Responsibilities
Learn Extreme Networks products, routing & switching protocols, and lab operations
Setup networking equipment for Technical Support Engineers (TSEs) to use for customer support
Partner with TSEs to help replicate customers’ network issues (software, hardware, configuration)
Assist with lab operations (racking, cabling, troubleshooting, managing equipment, etc.)
Prepare to become a Technical Support Engineer, Network Engineer, or a related position
Success For This Position Is Based On The Following
Demonstrating technical aptitude, critical thinking, and communication skills to solve problems
Passing certifications & internal training on products & network protocols
Adhering to Service Level Agreements (SLAs) for lab setups and replications
Accurately documenting work activities in a clear and concise mannerImproving lab operations and processes on an ongoing basis
Training various lab users on systems and processes
Candidate Requirements
Passion and aptitude for learning technology and solving problems
Strong written and verbal communication skills
Basic networking knowledge including Ethernet, TCP/IP, OSI model, routing and switching
Experience in a service-oriented position
Can work independently with minimal guidance as well as collaboratively with other team members
Excellent organization and time management skills
Preferred Skills
Experience working with routers and switches in a lab environment or technical support position
Knowledge of servers and virtualization (VMware, Linux, Microsoft)
Knowledge of scripting language(s)
Background Experiences
Pursuing a Bachelor’s degree in a computer or networking related field
Customer service experience, preferably in technical support
Setting up and managing home networks (wired and wireless)
Pursuing industry standard certifications
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.
#J-18808-Ljbffr